Social Media

6 Easy Tips on Writing Tweets that Actually Get Engagement

Since the world is now connected through social media, people have tried to grow their presence online, both personally and professionally, by joining active social networks. For marketers, Twitter is Godsend because it has a large base of active users, many of them in media tweeting. Anyone can tweet, but not everyone can write a …

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social media for customer service

How to Utilize Social Media for Customer Service [INFOGRAPHIC]

Customer service has always been an integral part of any business due to the fact that, no matter the size or industry, businesses all have to deal with customers at some point – mainly for inquiries, concerns, complaints, or suggestions. Years ago, customer service had to rely on the technology at hand, and they had …

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