Getting potential customers is a great thing for every business owner, but to do that repeatedly, you need to track down the actions your customer took after they clicked on your Google ad.
This is where the Google Adwords Conversion Tracking tool comes in handy. This free tool shows you what happens after a customer interacts with your ad from purchasing something to downloading your app. With the help of this of this tool, you will be able to see how effective your ad clicks are and how they lead to valuable conversions like website purchases, app downloads, phone calls, newsletter sign-ups, and more.
Reasons to use Google Adwords Conversion Tracking
By being able to track down the actions your potential customers are making, you can determine which keywords, ads, ad group, and campaigns are the best. You will better know what works and what doesn’t.
This tool will be able to help you understand your ROI so that in the future you can make better choices on where to spend your ad money. By doing this, you are technically saving money for future expenses.
Conversion Tracking has a tool called Smart Bidding that is a subcategory of automated bid strategies that helps you optimize your campaigns. With this feature, you will be more in control of your campaigns.
You can see what devices your customers are converting from – if the customer is converting from a mobile phone or a desktop computer.
Once your Conversion Tracking setup is finished, run a test conversion. You can do this by clicking one of your live ads and complete the action you want to track. Then, you can use a keyword for this test.
Check ‘Tools & Analysis’ to verify your conversion tracking is working properly. Once that first conversion is tracked you can expect your tracked data to update regularly.
If you (or your child) want to be the next TV star and are interested in broadcasting, video blogging (or vlogging), or any type of on-camera performing, you must be media coached.
You need to know how to have an on-camera presence. You need to know what to say, how to say it, when to react, how to react, and much more.
But, this isn’t just for people looking to be on-air professionally. It’s great if you do any kind of public speaking in your career – whether it be giving a presentation to a group of four, 40, or 400. This kind of media coaching and training will make you a more confident speaker on the clock and in a variety of other settings.
Aizer has been a TV host for 20 years and is pouring his thousands of hours of on-camera experience into the workshops, which are for middle school, high school, and college students.
This is an amazing service for students wanting to pursue a career as a television host, reporter, anchor, or even a vlogger. As a student at Ohio State, I learned along with other peers at the student-run TV station.
1. It Builds Your Self Confidence
Learning valuable communication skills from a seasoned professional will not only improve your self-confidence but set you up for success down the road.
My daughter and I put together a YouTube show called Baking with Bunny. It’s just a silly cooking show we started doing because I needed to try out some new video editing equipment. Then we shot another episode when I needed to test out a new microphone. I kept doing it because I noticed it helped her come out of her shell and gain confidence. (The memories are great to watch too!)
2. You Get Real Experience
When you are coached, you’re not sitting in a chair listening to someone the entire time. You’re actually doing it. Practicing. There is no better way to learn.
Aizer’s workshop curriculum includes anchoring a show, going “live” in the field, interviewing special guests, reading a teleprompter, finding your voice, establishing poise and confidence on camera, and much more.
Additionally, each student will receive a demo reel of their best performances which they can use to help apply for magnet programs, colleges, grad schools, and even jobs.
3. It Can Advance Your Career
Today, so much is changing – especially technology and the way we market and are marketed to. Video is huge. It’s taking over and can’t be ignored. For this reason, knowing how to handle video is something you want to be at the top of your game on. It’s something that will set you apart from the rest and could make or break a job offer, promotion, or entirely new career.
Plus, professional training like this looks great on a resume!
Lots of people I know use the Google Adwords Planner, also known as Keyword Planner, to do SEO research. For this, I use SEMRush. However, it is useful if you’re investing in Google ads because it’s what it was created for.
The Google Adword Planner is a tool that allows you to effectively choose what’s the best keyword to use for your businesses to drive targeted traffic to your ads. It’s the core to fully utilize the power of online advertising. In doing so, it increases the chance for potential customers to reach your product or service.
Accessing the Google Adwords Planner
To start, you need to create a Google Adwords account. It’s not necessary to create and start a campaign, so you can skip that part for now.
Log in your new Google Adwords account.
You should see a toolbar above. Click on that and select “Keyword Planner”.
After clicking on it, you’d be able to see three different types of tools.
Google Adwords Planner Tools
Search for new keywords using a phrase, website, or category
This tool is straightforward. When you click on it, a menu will appear at the bottom.
“Enter one or more of the following”
This part needs to be well thought out. Whatever you get from the planner will be mostly based on what you put in here.
Your product or service
Try to be specific in this part and avoid very general keywords like “Guitars” or “Vegetables”. Instead, go for a lot more definitive keyword like “Acoustic Guitars”, “Brand New Guitars” or “Electric Guitars”. You can use one to three keywords here.
Your landing page
If your site contains great keywords then feel free to add it here!
Your Product Category
This allows you to access Google’s database of keywords from different industries. It’s worth checking out in case there might be some keywords that you might’ve missed.
This part is simply country, language, and search engine you want to market. If you are a local business, you can get specific here.
Let me tell a little story about this: Once I was searching for something fun to do and typed in Jet Ski’s and an ad from Utah popped up. I live in South Florida. Clearly, the person handling jet ski rental advertising in Utah missed this part. (And I learned people rent jet ski’s in Utah!)
The last part that says “Negative Keywords” are the keywords you don’t want to advertise one.
Customize your search
Keyword Filters allows you to fill out particular keywords that don’t meet criteria.
Keyword Options is where you can tweak how broad you want the results to be.
Keywords to Include helps you choose to include particular keywords in your result.
Multiple Keywords list to get new keywords ideas
This tool will enable you to combine a whole bunch of keywords together and create a whole bunch of combinations – since different people search for the same thing in different ways. It’s really helpful when it comes to e-commerce keyword research because it tells you lots of possible combinations people search.
Now you’re ready to hop on, tinker with the keyword planner, and find the keywords that best fit your business!
Technology has evolved. As users of technology, we need to evolve as well.
The art of marketing has been with us even before the industrial age, but today, it’s like a science with its own curriculum.
One of the tools that can help us improve in the marketing industry is Google Adwords.
For starters, Google is a search engine that specializes in services that help users search for content on the internet. This opens a lot of opportunities for businesses to be found if they use tools wisely.
Google is capable of providing the right product or service to the right audience based on what that particular user has searched in the past or what that user is currently searching. For example, if a user frequently searches for musical instruments then Google can provide advertisements appropriate to that user’s preference. It’s called targeting. The better you target, the better your results.
Google AdWords Certification
So where does the Google AdWords Certification come into play? Adwords is Google’s online advertising service where advertisers pay to display brief advertising copy, product listings, etc. The purpose of having a “Google AdWords Certification” is to recognize an individual’s proficiency in using the Adwords service that Google provides. This means an individual who has a “Google Adwords Certification” can provide clients with a competitive understanding regarding Google’s Service.
Available AdWords certification assessments
It can be complicated and with everyone claiming to be “an expert” online, it’s important to weed out the Charlatans. Here’s the breakdown of the Academy for Ads.
With the passage of time, technology is ruling and the internet has become so powerful that it has taken the word of marketing, digital marketing, to another level.
Technology coupled with storytelling, that is accessible on your phone, is very much capable of winning consumers hearts… and money.
7 top digital marketing trends in 2018
1. AI and Chatbots are going to be the rising king
With the arrival of AI, no doubt the credibility of digital marketers will increase. It is already taking over the world at a rapid pace and soon will be seen in every sector of all types of industries.
Consumers will experience another level of customer service and support. In the world of customer support and assistance, they are going to stay as the best-chosen contender to evoke and express emotions like another human being.
2. Videos will remain prominent
Recently, the internet has witnessed an outbreak of videos and video makers. Videos are entertaining and tempting at the same time.
In 2018 as well, content is king. For successful user engagement, lead generation, and promoting a business, it will be used for all.
Whether the content is in a form of audio, visual, graphics, or written – it will always lead. If you produce original, engaging, and appealing content, you are going to win.
4. Influencer marketing will surge
Getting a business or brand endorsed by famous celebrities would cost a heck a lot of money, but times have changed.
In 2018, people will see more influencer marketing, rather than celebrity endorsements, because people see those plugs as recommendations from friends.
5. Predictive analysis and big data will lead
It’s possible to analyze customers online through online data. With this, you can target your marketing efforts strategically.
6. Digital marketing tools will surge
Digital marketing tools like BuzzSumo, PowToons, Hubspot, Google Trends, and Apester are going to grow in popularity because they make everything digital easier to understand and execute.
These tools can help in publishing and creating interactive content, help in keyword research, video editing, storytelling, brand modeling, lead generation and management, campaign handling, and so much more.
7. Storytelling will remain
To differentiate your content from others, storytelling will play an important role. It helps provoke thoughts and aspires consumers to take a look and feel something from your messaging.
Storytelling is also applicable in all forms of content – words, images, video.
This is a guest post by Ankur Aggarwal – a digital marketer and entrepreneur at IncomeBoy.com.
Whether you create flyers or online advertisements, you will probably face tough competition, especially in the travel advertising industry.
A compelling and successful advertisement shows potential clients why they should book to travel with your company instead of selecting another. It needs to be intriguing and informative. Use these six travel agency advertising samples as a guide.
Six Travel Agency Advertising Samples
1. Use of Graphics
When booking travel, people often choose their destination based on the idea of the trip. You can use graphics to tap into those feelings and encourage a potential client to contact you.
For example, if your company sells honeymoon retreats, you should include pictures that are appealing and can invoke romance or relaxation.For family vacations, you could use photos of kids playing.
Visual pictures or graphics can communicate your agency’s specialty more effectively than any other method.
2. Opt for Magnificence
When choosing the pictures to use in travel advertisements, ensure that they capture the viewer’s interest.
Be strategic when selecting images. Beautiful, stunning pictures are the way to go! For example, views of crystal clear oceans, sparkly waterfalls, spectacular sunsets, snow-capped foothills and intriguing festivals are natural more compelling than more common images.
Contemplate what your destination offers and use those photographs to make its attractions more appealing.A city destination should feature a picture of the skyline and of the city lights. You get the point.
3. Include a Slogan or Caption to Catch Attention
Any advertisement – flyer, website, or newspaper ads may disclose the name of the exact location, but it still might not be enough to attract clients. To enhance their interest, you should include a line or two that explains to potential clients and travelers why they should visit that destination.
You can use a well-structured sentence to show their chosen destination is the best for explorers or lovers. You can also show them it is a perfect place for fine dining, theater, partying, gambling, or even general exploration. However, this shouldn’t be done by any person; it requires an expert to come up with a very good, memorable caption.
4. Make It Colorful
A dull or black and white advertisement won’t attract much attention. People see so many advertisements daily… and they ignore most of them. Going for very colorful schemes for your advertisement may get them noticed more.
For flyers, you should a variety of colors and designs, however, do not keep changing the logo, as it is the identifying badge of your travel business and means satisfied customers will return in the future.
5. Disclose Your Business
Your travel advertising agency should be aware that potential customers have so many travel companies to choose from. Therefore, you should give a clear reason why people should choose your agency in the ad.
If you are a specialist in highly modified travel arrangements or last-minute trips, include it in your copy.If you have authority in adventure travel, reveal it to potential clients. Similarly, if you are specialized in booking trips for groups and organizing hassle-free vacations, it should appear in the advertisement.
6. Include contact details
The most attractive travel ad can never help your association if potential customers cannot figure out how to reach or contact you. You should make it easy for them by including the name of your agency along with the contact details.
Remember, many people are going to give up if they need to put too much effort into finding your agency’s contact details. You should at least include a telephone number, email address, and a website in the advertisement.
When you want to find something, what do you do? Chances are, you Google it. Being found online is so important now more than ever. We are living in a digital world – whether or not you have a digital brand or business, so you need to step up your Search Engine Optimization game in 2018.
Search Engine Optimization Tips
1. Focus on quality content
When people find your website, you want them to love what they see so much, they stay for a while. Jeffrey Bumbales, Founder of JB Digital Solution, calls this a “long click” and it serves as future-proof. When people stay on your website for longer than a few minutes, it means the content is relevant to their search query, it’s valuable and so is their user experience, and it’s current and up-to-date.
2. Speed up your website
Business owners should make sure their website is mobile friendly and loads fast on a mobile device. “56% of sessions are abandonedif the website takes longer than a few seconds to load, Amine Rahal said. She is the founder and CEO of IronMonk Solutions, a Google Partners agency. I don’t know about you, but my attention span is very short when it comes to waiting for websites to load.
3. Make sure your website is mobile friendly
Traditionally, Google has used what is known as a desktop user-agent to discover, crawl and index websites. This essentially means that websites have been graded on how they appear on a desktop platform.In late 2016 Google announced that the more than 50% of searches were now coming from mobile devices, and as such, they would be transitioning to a ‘mobile-first index‘ where websites were graded first-and-foremost on how they would appear and function on mobile devices.
4. Have good PR
Public relations is so important to SEO. When you’re featured or mentioned on popular websites and your website is linked, it increases your domain authority by sending a message to Google and other search engines that your website is important. The more links, the better!PR doesn’t only help your SEO. It increases your awareness, credibility, and authority. For example, all the backlinks I’ve earned myself by acting as my own publicist helped get my Facebook, Instagram, and Twitter pages verified. (No, you can’t pay for verification. You need to earn it.)
5. Conduct SEO research
I mean real research. Don’t just write about whatever you want or use words you think people are typing into a search bar. I use SEMRush to find out exactly what people are searching, how many people are searching it, then how many results there are. I don’t want to compete with something that has tens of millions of results. Instead, I try to find the needle in the haystack.If you don’t want to spend money on something like SEMRush, try Google Trends.
6. Use the Yoast Plugin
Don’t use this plugin until after you’ve done SEO research. The Yoast Plugin will only work for you if you’re focusing on the right words and phrases. It’s great because it tells you how often to use the word or phrase and where to put in your copy.
7. Make sure Google My Business is current
If you’re a business, you need to create a Google My Business listing if you haven’t already. It can include things like photos, hours, address, phone number, and even reviews. Joe Sloan, a marketing and communications coordinator said keeping your listing up to date will help you rank higher in local searches too!
8. Earn great reviews
Every business benefits from online reviews, but many don’t realize how much it helps with SEO.Reviews are now considered the most prominent factor in influencing results for local search.“For business owners who rely on local search and want to crush it in 2018, online reviews that could have the most impact, said Mark Nicholson, VP of Marketing at NiceJob. “Not only do reviews provide signals to help with SEO, they also provide social proof that helps conversion.”
9. Retarget visitors
If you’re not using Facebook ads right now, you may in the future. It’s important to put the Facebook pixel on your website. This will keep track of everyone who has already shown interest in your, your brand, and what you offer and will be able to retarget people on Facebook if and when you do advertise.The average person needs to see something eight times before they take action, so this is online data you want to start collecting now!
10. Don’t forget about voice searches
Who else has an Alexa like me? (It was the most popular selling item on Amazon this Christmas.) If you don’t use Alexa, maybe you use Siri.In 2018, it’s time to optimize for voice search!“How consumers verbally communicate significantly varies from how individuals type out search queries. Because of this variation in behavior, you will begin to see more long-tail keyword queries and this will allow brands to create much more accurate and intelligent keyword search optimization strategies since more granular data will be available around consumer behavior,” said Kent Lewis, President and Founder of Anvil Media, Inc.Local and location-based retailers must also play a leadership role in the “near me” searches.
11. Pay attention to your metadata
You know how when you Google something you see a bit about what you’re getting into before you click on it? That’s called metadata. It’s important to have that text there on any piece of website content because it lets the search engine know what your web content is about to determine if they should show it to someone searching for it. According to Dani Benson, an SEO Specialist at Talent Inc., 63% of website owners completely forget to create a meta description and almost 54% of websites have duplicate meta descriptions. “Duplicate content, even metadata, will prohibit the page from being indexed – meaning, it will lose the opportunity to rank for keywords and, therefore, not show up in organic search results,” Benson said.So, don’t let Google decide who your content is good for. Tell them! Oh yeah, Google’s algorithm is constantly changing… like hundreds of times a year. These SEO strategies are pretty standard but they are also just part of what you should be paying attention to.
The marketing world has changed a lot since before we had the internet. It has evolved significantly, and as the internet keeps evolving, marketers must learn to adapt and overcome the challenges the new hyper-consumerism state-of-mind brings.
One of the best tools in a modern marketers arsenal is big data. Using this big data can help make marketing more of a science than a simple guessing game of trial and error. It can help marketers make better decisions, improve the customer experience, and so much more. That’s why most marketers today are focusing on data-driven marketing strategies.
Common Costly Mistakes in Data-Driven Marketing
When a team of marketers has to develop a strategy and build different segments of that strategy, the data they have is the most important tool they can use. When that data is old, insufficient or otherwise inaccurate, the entire team suffers. This leads to some common mistakes which can really have a negative effect on marketing.
1. Neglecting the mobile market
It has been more than two years since mobile visits to the web surpassed those from desktop machines. Even though this is common knowledge, you would be surprised how many marketers are still mainly focusing on desktop advertising, email receipts, newsletters, and similar strategies.
Using responsive web design, and focusing more on the mobile market can help you evolve, as the data you will be collecting from it will be fresh and mostly clear.
2. Low ad conversions
When it comes to conversion rates, they are usually the symptom of something else and not the cause of problems. Low conversion rates happen for a number of reasons – bad mobile advertising, lack of responsive web design, using irrelevant data, poor segmentation, etc. When you’re faced with an issue like this, you have to stop and rethink your campaign.
Most marketers continue generating ads, even if they have small conversion rates, and that can cost them much more in the long run.
3. Inconsistent branding
If you have outdated data, speaking through your brand may be difficult. Trying to address the needs of your customers and clients while not having the data you need will seem irresponsible and it can affect your company in the long run.
One of the best ways to overcome this challenge is to make sure marketers are always following the needs and activities of the customers. This way you can build mutual trust, and help your marketing team stay on top of advertising campaigns.
Best Data-Driven Marketing Strategies
It doesn’t matter whether you’re just starting to focus on data-driven marketing strategies, or you have been using them for quite some time, some strategies have proven to be very useful. Here are just some of the ways you can improve your data-driven marketing and use it to your advantage.
1. Build the best possible team
Looking for talent when it comes to big data and data-driven marketing can be quite a challenge. There are a lot of skills that are absolutely necessary.
You will need teams to work with each other and people will have to go beyond what their professions are and help all around. You need data scientists, marketers, IT, etc. You may even need an SEO Reseller Hub to help you out with search engine optimization. Only when your team is at its best can you start harvesting the fruits of success.
2. Think about integration and automation
Big data is called that for a reason. Collecting all of the data is one thing, but to properly analyze it and really get the results you need, is another and it’s will have you planning ahead.
You have to find the best possible ways to integrate the data collected from your customers and their social media to find the best possible way to use it in marketing automation tools, so your marketers won’t have to lose precious time researching.
3. Don’t lose sight of other brands
Most people will tell you, “mind your own business”, but when you’re dealing with big data and data-driven marketing, you can’t simply rely on your own business. You will have to mind what the other brands are doing in order to understand how to get the most out of your marketing strategy.
Final Data-Driven Marketing Strategy Thoughts
There’s a lot to learn about data-driven marketing strategies, but what we’ve managed to learn so far has proven quite useful when it comes to marketing.
With technology evolving, new opportunities will appear, and only when you have a strategy in place to deal with all the data in the best possible way, you will be able to get the best out of those opportunities.
This is a guest post by Nick Brown, a writer at Media Gurus.
Content may be king now, but that doesn’t mean that all content is delivering you the results you expect it to. A study by Moz and BuzzSumo found that up to 75% of a million online articles were not engaging – meaning that the content was not successful in gaining engagement from readers.
No engagement = no transformation. No transformation = no possible conversion of your readers to leads or sales.
This is why creating more engaging content has become the top priority for digital marketers. Engagement, when triggered, can be a great catalyst for conversion, and that is what digital marketers are ultimately aiming for when they create content.
However, 60% of marketers still consider creating enough engaging content to be their biggest challenge.
When I say “creating enough engaging content”, this doesn’t mean create several forms content, heaps of it, and hope that it’s all engaging enough for a potential audience. Even the most amount of content, if it does not have high enough quality and engaging information, will ultimately fall short of expectations and fail.
6 Steps to Creating Engaging Content
Creating engaging content, however, is not a behemoth of a task. In fact, it can involve some concepts most of us might overlook. Here are the six steps to follow, as key takeaways from the infographic below:
Focus on Current Trends
Write Stories that Appeal to Readers’ Emotions
Drive Engagement with Visual Elements
Support Your Content with Facts and Links
Diversify your Types of Content
Give Them Something to Takeaway
Learn more about these steps, such as how they can help you create more engaging content and how you can successfully pull them off the next time you write your piece of content with this infographic by Digital Marketing Philippines.
Traditional marketing strategies and trends are beginning to vanish due to the advancement of technology. Technology has invented lots of modern marketing tactics, and digital marketing is the most popular marketing tactic of the modern marketing strategies, especially for online startups.
5 Incredible Digital Marketing Tactics for Online Startups
Digital marketing is the most efficient and practical strategy for both online and offline businesses. Most of marketers or entrepreneurs are interested in using digital marketing tactics for the startup portion of their business or to improve the existing system.
Every business owner wants to maintain an online setup for new business or existing business. Incredible tactics of digital marketing are elaborated here, about online startups specifically, for the ease of business owners in online startups.
1. Evaluate trends in marketing
Obviously, you are going to maintain an online business in the existing market, and you have to compete in the market by understanding the trends of the market. If you don’t understand the requirements of the current market, you will face difficulties building an online business through digital marketing. To start this online journey, you have to conduct market research through digital platforms to explore factors that could grow your business in a positive way. After understanding these factors, you have to evaluate the most top trends in the market for further process.
2. Identify your audience or clients
Once you understand the marketing trends, you will be able to identify your audience – what type of things will be used by what kind of people, users, or clients. It is evident that your survival of the business is dependent on your customers, so you have to attract customers to your business by identifying them first.
3. Define the direction of project
You can move your business toward success when you have clarity about the trends of the market and the intended clients. The next step for you is to define your project timeline that outlines the type of services you will provide to your customers through online business or your startup business. At this stage, you have to give proper direction to your work to provide growth to your business.
4. Engage your customers
A one-time online setup is not enough to succeed in business. You have to engage your customer. It’s not a difficult task in this modern era due to the presence of the contemporary digital trends like:
Social media marketing: You can directly share your brand and expertise over a variety of social platforms
Content marketing: Your customer will admire your services through the content you provide on your website or any other platforms.
Email marketing: You can directly get into the inbox of your targeted audience… and you own your email list.
5. Serve your customers
After you reach your audience, you have to serve your audience at their level of ease. For this purpose, e-commerce is a popular digital marketing trend that will help you. Ultimately, they will feel relaxed by getting what they want at their doorstep and approach you for services more and more.
Digital marketing makes your life easier if you adopt this trend. The patterns of digital marketing like influencer marketing, content marketing, social media marketing, and email marketing are top listed trends.
This is a guest post by Jessica Watson. Jessica has been writing for websites and blogs for three years now. She has been writing in various niches with her main focus on business, finance, and social media, and technology. Currently, she is working with Aurion UAE that offers company formation in dmcc. They are providing their services across all states of UAE.
The business world is filled with old and new faces. Some are giants and some are starting new. This feature mainly focuses on just a handful of people. Sometimes managing things can be quite difficult, but with the help of Google Adwords Express, digital marketing is a lot easier to handle.
2. After signing up, you should be able to land on the main page and you should see two options:
“Target by distance from business” and “Target by city, region, or country”
Both are pretty much self-explanatory, so choose the one that best corresponds your business’s interest.
3. You should be redirected to the next page after choosing one of the given two options. On this page,
you enter the language your product should be advertised in,
what product service you want to get promoted, and
the keywords you want to target.
You can add another keyword by clicking the “Add Another” button below.
4. Now, you choose how you want your ad to be displayed. This step includes the headline and the description of your business. Remember to keep your ad relevant to what you want to sell. Don’t misguide your audience.
5. The next step asks you for your contact details.
6. Now, you set your budget for your first ad by moving the slider.
7. The next step is reviewing the ad.
8. After you confirm your payment information, you’re all set!
9. Finally, after completing your first ad, you will be redirected to a page called The Dashboard. This is where you will check the data of your ad such as ad clicks, ad views, and where your budget is being spent. You can also track customer actions on your website through Google Analytics.
Even though this is mentioned last, this is most important step because the date tells you what you’re doing right and what you’re doing wrong. So, you can do more of the right and less of the wrong!
With just about everything being done online today, it’s a no-brainer to market your business online as well. Think about it. When you want to look for something, what do you do? Chances are you Google it.
Knowing how to use Google Adwords keyword tool is critical. Its effectiveness is unparalleled compared to other advertising services online.
Why Google? For starters, Google is the “to-go” place when you need to find something – a new microwave, place to get your hair done, or school to attend.
Google uses the data people enter to display the appropriate ads that may interest the viewer. That’s huge because data doesn’t lie. There is no guessing game to play which means you are less likely to waste money if you use Google Adwords keyword tool correctly.
Advertisements displayed online depend on who is watching, which means there’s going to be a high chance of showing appropriate ads to the right customers. For example, the results for what you search are going to look different than what I search based on my interests, location, etc.
How to use Google Adwords Keyword Tool
1. First, you need to log into your Google Account and accessing the Google Adwords home page.
2. To get to the keyword planner, click on Tools and Analysis on the top and select Keyword Planner.
3. There, you should be able to find three different tools that will help you find new keyword ideas based on data Google collects.
4. The first one is search for keyword and ad group ideas. This tool will help you find new keywords – whether it be for SEO research or pay per click campaigns.
5. The next took is the Landing Page. If you are using Google ads, this page is where you want to send the person clicking on the ad you create.
6. You can also take advantage of using the Keyword Options which helps you hide keywords from your account. This tool helps you include and exclude your keywords.
For example, if you want to target people looking for marketing help, you could exclude “stock” so you don’t show up in results about the stock market. You could also include a word like “social media” so you appear in social media marketing results.
7. Another tool is Enter or Upload Keywords to see how they perform. This tool allows you to be able to see the performance of the keywords that you listed.
8. Finally, you can use the Multiple Keyword List feature. This feature simply fuses two keywords lists. This is helpful when you’re trying to tackle multiple, closely related campaigns.
Once you’ve sent an email, it’s up to your recipients as to whether they will choose to open, click-through, and share that messages. You can definitely have some influence on their decision by using these 10 email marketing tips to optimize the effectiveness of your emails.
1. Try different delivery times
Depending on who your audience is and what you’re selling, different send times may work better for you. Studies suggest the ideal times to receive an email are 10:30 am and 5 pm, but that doesn’t always work best, depending on your industry.
Test out different delivery times to see when your readers are most responsive. The analytics at AWeber can help you determine which send times are working best and getting the highest responses. An email service like IContact can help you automate your messages, so they send automatically at the date and time you’ve determined is optimal.
2. Resend unopened emails
There are a number of reasons why an email may go unopened, but one thing has been shown to be true – if you resend those emails to the recipients who did not open the original, you can increase your open rate by 30% or more in most cases. One benefit of this is that you won’t have to create new content for the resent message – perhaps a new subject line may entice more opens, though.
Before you send out the original message, make sure the writing is absolutely perfect, by referencing some grammar and spelling resources at State of Writing. And, if you’d rather have a real person do the editing for you, Boom Essays has professionals they can match you with.
3. Divide and target your list
There’s no reason you should be sending out one generic email to all of your databases. Each person on your email list has different interests, needs, behaviors, etc. They are also at different stages as a customer – while some are brand new and maybe haven’t made a purchase yet, others have been long-time customers. Sending a mass email to all doesn’t target anyone in particular or address a specific need.
Instead, segment your list based on different data and send each group more targeted messages. A professional copywriter from Academized can lend a hand in creating targeted messages for each group in your database. No matter your level of skill in email marketing, Cake Mail can help you every step of the way.
4. Create a sense of urgency
By creating a sense of urgency in your subject line, you can encourage readers to open your message immediately. This may either be by offering a limited-time promotion or an offer to the first customers to act.
Always make sure these urgent messages are proofread before hitting ‘send,’ because once they’re sent, they can’t be retracted. Paper Fellows and Essayroo have a team of proofreaders that can pick out any mistakes you’ve made.
5. Make messages mobile-friendly
Far more than half of the emails are opened on mobile devices, so it’s absolutely imperative that you make your messages mobile-ready. This means they need to be easy to read and quick to load on a small screen. If readers can’t access or read your message easily, they’ll abandon it within just a few seconds.
One of the keys to making an email mobile-friendly is keeping it short – Easy Word Count can help you stay within a limited word count.
6. Send one clear message
Make any message you’re sending out clear and easy to understand. Readers shouldn’t be left confused and wondering what action they’re supposed to take. Any calls-to-action should be clearly stated and easy to achieve. If there’s one single message in an email, you have a better chance of getting readers to act, than if there are multiple messages competing for a reader’s attention.
7. More than one call-to-action
It’s a good idea to include your call-to-action several times throughout your message, especially if your email is on the longer side. You don’t want your readers to have to go searching for the link you want them to click on. You want it to be right there in front of them, no matter where they are in the email.
If you would like to provide readers with outside resources for information they can reference as part of a CTA, Cite It In or Oxessays will create perfectly formatted references for you to use.
8. Include a video
Email recipients love videos – in fact, it’s been shown that video email marketing has a much higher click-through rate than regular text and image emails. Videos grab attention and can inspire a reader to act much more effectively than text.
9. Add in custom social media links
Make it as easy as possible for readers to share your information with those they know by including custom social media links in your messages. With a simple click, recipients can share what you’ve given them with everyone connected to them on social media.
10. Make your CTA “Forward to a friend”
If your goal is to broaden the reach of your email message, you may consider asking readers to ‘forward to a friend’ as a call to action. This can be especially effective for upcoming events that readers would want to attend with friends, or for offers they think their friends would be interested in taking advantage of.
Email marketing software from Get Response can help you grow your email list and increase conversions with visually beautiful emails that engage and interest readers.
Get the optimal response from your email database by using these tips to help increase your open rate, click-throughs, and shares for each message you’re sending out.
This is a guest post written by Gloria Kopp. Gloria Kopp is an e-commerce marketing consultant and email marketing strategist at UK Writings. She is a contributing author at Microsoft and Australian Helpblogs. Gloria is an author of Studydemic blog where she writes her guides and reviews for students and educators.
It’s an acknowledged fact that no single line of attack works for all businesses. The quandary remains – Is this the right marketing strategy I’m investing my marketing budget?
The content marketing spectrum is widening day by day. Social media influence has considerably picked up in the recent years, sidetracking blogging to a good extent. While it’s a somewhat conceivable means to augmented end-user sales, if you are a B2B model, you can’t think along same lines.
How to Start a Business Blog
The Demand Generation report late last year highlighted how important it is for a business to have a blog.
For business customers, the buying decision is largely influenced by content. Nearly 46% of the customers view 3-5 pieces of content before inquiring about a product. That says a lot.
Blogging encourages sales in the long run, but more importantly, it establishes you as a serious business. The quality of your blog determines your business proficiency. Even if you are start-up, you can build a strong client portfolio in no time – just by blogging.
Today, you don’t have to rely on development agencies anymore to create a blog. Softwares like WordPress make it easier.
This infographic “How to start a business blog” comprehensively answers all of your questions you may have about blogging.
Are you wondering how to increase your conversion rate? Maybe you’ve applied all the important tips like a single call-to-action or a free bonus. You’ve organized your content as best as you can and used phrases that are known to be eye-catching and irresistible. Your design is beyond great, but you still do not see the results that you want.
How to Build a Digital Marketing Funnel
Page layouts, design, and copywriting are important, but they’re not everything. Here are three things to keep in mind and use as stepping stones to create or tweak your current digital marketing funnel.
1. Choose The Right Tools
It’s important to start with the most efficient tools. This is probably one of the most time-consuming parts in building a funnel because you will have to look at a variety of SAS products and figure out which one is the best fit for you.
Many times you won’t just have one but will need more than one because each one will serve its own purpose.
Then, you’ll need to make sure they integrate with one another. Some people hire tech VAs just for this. Lean on the expertise of your friends at other startups to help you decide.
2. Create objectives, then focus activities
Now that you have your tools in place, you can start to paint your future. What are you going to use to draw people in? Forget about what you love. Instead, focus on what you’re good and how you can help other people learn your expertise.
This is where messaging is everything. Speak to your audience about the positive outcomes your expertise offers and give them something for free. Use your tools you decided on to collect the data of people who could turn into customers or clients.
This is the biggest part of your funnel because it is when people make a decision to opt-in or not. Copywriting is HUGE here. You need to bring them in with words that will convince them and convert them.
3. Organize your funnel spreadsheet
Finally, you need to keep track of what’s working and what’s not working. Most likely, you will have a few different things happening at once, so use metrics to keep track of all it in one place.
You’ll want to know how much you’re paying per conversion to see what’s working and what’s not. Then, you’ll know what to stop and what to do more of!
This process is something that you never do once and you’re done. Your business is always changing and digital algorithms are always changing.
If you’re working in a digital marketing agency as a digital marketing strategist, a better question should be “What do you not do?” …especially today.
Everything is done online. You can shop, order food, talk to your loved ones and even sell your product and have it available to people worldwide in a matter of hours. Even if your business doesn’t do any operations online, you need to have a platform online. If not, no one will find you. It’s how people search.
Which brings me to… Digital Marketing. The word is probably not new to you. You’re reading this, so you know what it is, but even if you’re not savvy online, you’re being marketed to digitally.
What is a Digital Marketing Strategist?
However, most people don’t know what a digital marketing strategist is or what one does. In a sentence, it’s A LOT.
To begin, let’s see what a digital marketing strategist could do on a day-to-day basis.
Digital marketing strategists take the lead in helping clients figure out how to best use the internet to grow. It’s a job that takes a lot of knowledge and patience. There is a lot on the internet so knowing how to stand out from all the other stuff and show up ahead of your competitors is a constant work in progress – whether it be updating changes with your business or staying up to date with new algorithms online, like Google or Facebook for example.
First, a great digital marketing strategist will start with an audit of the client’s digital assets, as well as those of their competitors.
Then, the digital marketer will start working intently with his or her team to develop a relevant web presence. Some examples of this work include:
Creating Google ads based on what people are searching in a certain area. For example, check out the results for the terms below. Instead of just guessing what people are searching in certain areas, it’s important to use data that tells you and act on the data to drive people to you and your business.
Ensuring your website is SEO friendly. Now, a lot goes into SEO. Click here to see one of many posts about the topic. In a nutshell, this includes using keywords, making your site loads fast, compressing images, etc.
Creating a video to target your audience on Facebook. Facebook is great for advertising because you can get really specific about who you target and with what information. In addition, you can use a pixel to follow that person around so your brand is always top of mind.
These things are not easy to do if you’re not an expert. You can also waste a lot of money on ads if you’re not familiar with the interface, how to target people, or how to read the data to tell what’s working and what’s not working.
Digital Marketing is complicated. There is a lot to it and if you’re not an expert, you should hire one. If not, you may waste a lot of money.
5 Types of Digital Marketing for Dummies
However, the nature and forms of digital marketing are pretty easy to understand. You don’t need to have a marketing degree or any computer science degree to be able to understand how digital marketing works. In a nutshell, you look at the data you’re given and turn that data into a strategy… which brings in dollars.
There are many ways to market digitally. The most common are here to act as a simple guided to introduce you to some forms that the leading companies and brands are using online create leads, revenue, and brand exposure to a wide audience.
1. PPC (Pay Per Click)
This one is very common. Pay Per Click ads, or “PPC”, are generally referring to paid ads using Google’s AdWords network that trigger based off a keyword that someone searches. These ads are usually created with eye-catching phrases that people are searching in a certain area, or wherever you are targeting people. The advertiser pays when someone clicks on their advertisement.
PPC prices can range from $0.50 per click to hundreds of dollars per click depending on how competitive the keyword or keywords you are bidding on are. Your website’s site speed and SEO also play a key role in this.
If you want to know more about this, send me a message. I have someone on my team who is a PPC genius!
2. Display Ads
Display ads are another form of digital marketing and can be ideal for new innovative products or services looking to gain general awareness. These types of ads are not triggered by keywords and can often be seen in the form of banners on different sites you visit. Display ads are still evolving.
In addition, targeting opportunities are becoming more advanced these days. Thus making a great resource for businesses looking for powerful targeting approaches. (Targeting is #1!)
Retargeting has become huge because it’s so effective. Retargeting is something you probably notice when you are surfing the internet. Have you ever looked at new boots online and then noticed that wherever you go those boots are following you around in the form of an ad trying to get you to click and buy? You are being retargeted!
Its repetitiveness is vital because as humans we need to see something at least seven or eight times before we decide to buy it.
4. Organic Search
Organic search, also known as SEO (search engine optimization), is one of the most efficient and profitable digital channels for marketing. It’s my favorite form of digital marketing (and arguably the best).
The benefit to organic rankings is that you do not have to pay per lead or per click, which makes it very sustainable for a long-term plan. There is a lot to having great SEO – using the right keywords in the right place, making sure your images are not too big and load quickly, having links that point back to your site from other sites with a high domain authority, and so much more.
For more about boosting your SEO and chance of being found in an organic search, click here.
5. Social Media
Oh, where do I begin? Facebook, Instagram, Twitter, LinkedIn, and whatever else just launched in the last week. Social media has become huge and one of the most powerful things that have been invented to date, especially for consumers looking for services and products.
Social media channels have started to connect with SEO and organic marketing as content has become the most powerful online. Social media marketing is a great way for you to capture the attention of your customers, communicate with them online, and build brand awareness and credibility.
With websites like Teachable and Kajabi, along with online marketers advertising their online courses, it’s no secret that creating an online course is all the rage among entrepreneurs today.
It makes sense. It gets your brand awareness on a larger scale, passive revenue, a way to build your email list. I could go on and on.
3 Mistakes When Creating an Online Course
And it all seems so easy, right?You have an idea, then you can turn it into an online course. But there are a few critical mistakes many entrepreneurs don’t take into consideration as they step into the creation process. Those mistakes can cost entrepreneurs thousands of dollars.
So, how do you avoid these mistakes?Focus on your audience.Here are three ways to do that.
1. Be clear about the transformation.
Humans are goal-oriented creatures. We want the end result – whether it’s to lose 10 pounds, to have a great relationship, or to land the dream job.
Ask yourself this question: “What problem am I solving?”
When it comes to creating an online course, it’s so important to base the content around the problem your students are experiencing. After all, you’re leading them toward their goal!
This is especially important when you’re marketing your online course. When your prospects see you as the gateway to what they want, they won’t hesitate to work with you!
2. Provide opportunities for your students to implement.
When entrepreneurs create a course, it’s tempting to want to throw in as much information as possible. It’s understandable! You’re excited to teach, and you come from a place of wanting to help.
Here’s the thing: it’s so easy to access information today—with Google and Wikipedia, the world is at our fingertips!
What makes an online course a profit making machine is when you push students to take action. How are you encouraging students to apply and implement what they’re learning?
When your students take action, they’ll be closer to reaching their goal and they’ll see you as the key to reaching their goals and want to keep working with you!
3. Align your content to your students’ needs.
There’s something called “the expert curse.” Since you’re an expert, you’re so proficient that it’s easy to forget what it’s like to be a newbie or someone that really isn’t that familiar with your industry. This can make it challenging when you’re figuring out the content.
First, ask yourself: “Are my students at the beginner, intermediate, or expert level?” This is a simple question, but it’s oh so important. It determines what type of terminology you use, how in-depth you need to go on a topic, what application activities they need to do, etc.
You see, when your content directly aligns with your students and their needs, they are less likely to experience buyer’s remorse and ask for a refund.
So, how do you create an online course that delivers you revenue year after year? Focus on your audience as you design the content.
This is a guest post from Jessica Terzakis. Jessica is a curriculum and instructional design consultant with more than 7 years of experience.She joined Terzakis & Associates, a small business advising firm in Bedford, New Hampshire and acts as a consultant to private clients.
Prior to becoming an entrepreneur, she worked as a teacher in public education and worked with the New England Association for Schools and Colleges in evaluating participating school’s curriculum and assessments. Jessica graduated from The University of New Hampshire with both a Bachelor’s Degree in English Teaching and a Master’s degree in Secondary Education.
Updating your LinkedIn profile when you’re unemployed is crucial. After all, the whole purpose of updating your profile is to attract prospective employers. Choosing the wrong content could drive hiring managers away instead.
So, what should you list as your professional headline or current position when you’re between jobs?
Creating a LinkedIn Headline for Job Seekers
Your ranking will drop slightly in LinkedIn search results if you choose to disregard a current position. In other words, your profile could be shown several pages lower than what it would have been had you chosen better words.
Remember to be honest. It’s easy for potential employers to check your background when they are considering you for employment.
Unemployed LinkedIn Professional Headline Examples
Actively Seeking Employment
Available for Employment
Available for New Opportunities
Seeking a New Opportunity
Looking for Work
Professional Seeking Work
Experienced (insert niche here) Available for New Opportunity
Professional in Transition
(insert niche here) Currently Exploring Options
Recent College Graduate Seeking Entry-Level (insert niche here) Position
If you’re doing freelance or consulting work, list your company or mark yourself as self-employed.
Unemployed LinkedIn Current Position Examples
Seeking New Position
Student at (insert school)
Recent Graduate at (insert school)
Consultant at Self-Employed
One thing to keep in mind when saying you’re unemployed is that there can, unfortunately, be bias in the workplace against unemployed job seekers. Many hiring managers persist in giving preference to candidates who are currently employed.
If this is a concern for you, consider listing your current position as “self-employed.” You can also list yourself as looking for work immediately after losing your job, and then switch to “self-employed” if your initial announcement doesn’t draw the kinds of offers you’re looking for.
Deactivating your LinkedIn account means deleting your profile permanently. This means access to all of your information from the site will be removed. Having a Premium account can be canceled, but your free, or basic, account can be kept to retain your profile, connections, and other information.
When youdeactivate your account, the website will make you choose a reason that includes “I am getting too many emails” or “I am not getting any value from my membership” for example. You will also have the option to write your own reason for canceling the membership in the option labeled “other.”
Most business owners or entrepreneurs have limited video advertising budgets. Some want to ensure they are using their money judiciously, and because of this, they minimize their budgets. But, effective video marketing can be extremely inexpensive to produce.
5 ways to Create an Effective Video for Advertising
Videos can successfully be used in emails, on websites, and various social media platforms. They could even go viral if the video contents are engaging, credible, unique, and interesting.
1. Start your video with something interesting
Your videos need to be truly engaging. If you can, try and personalize it by including yourself, workforce, clients or customers… as well as their testimonials.
Viewers and potential clients or customers would like to see someone using your product, services, or a step by step process before they buy what you are selling. Keep in mind, that if your video is not interesting, nobody will watch it. (At least, not for long.)
2. Do not create lengthy videos
If you want to get an optimal result, then ensure your video doesn’t last more than 90 seconds. Don’t turn your video advertising into a documentary. If you do, people are going to skip it.
However, your video can be up to three minutes long if you are using it to position your brand or business. Either way, try to eliminate all forms of unnecessary content. Let your message be direct, simple, and unique so viewers can relate to it.
The timing of your video is very important. If the video message is spiced with humorous lyrics, quotes, anecdotes, and stories – it could go viral because viewers will be tempted to share it on various social channels.
4. Use clear logos
Your logo is one of the image makers of your brand. It needs to be clear, and if possible, carry a central message about your brand. Your logo should be a brief summary of what your organization does. The more engaging your logo is, the more people would be motivated to watch your brand video.
Tell viewers what makes your brand to stand out and showcase your track record of achievements. Share success stories, positive feedback, customer testimonials, and more.
5. Incorporate a clear call to action
The sole objective of your video is to encourage viewers to take some sort of action. So, ensure you incorporate a call to action as part of your video marketing strategy. This can be added through text, graphics, voice, or can be filmed.
To achieve an awesome result, you need to include it at the end of the video. For instance, you can show viewers how they can reach you by visiting your website, purchasing your products or services, signing up for discounts, calling you, etc.
This is a guest post written by Curtis Schlaufman.
Bloggers have continued to grow in importance and their influential power has reached new heights. Business owners are realizing the need to post regular blog content. Finally! It’s not surprising considering that featuring a blog as a key part of your website will give you a 434% better chance of being ranked highly in search engines.
Blogs adapt and change as the digital world evolves, which means every year there are new trends to contend with. 2017 has been no exception with plenty of exciting new trends on the horizon.
12 Biggest Blogging Trends
1. Live streaming
Apparently posting ‘instant’ pictures on Instagram isn’t enough. Bloggers and brands are expected to go one step further and offer live streaming to their audience. We’re sharing more of our lives and this trend is expected to continue and reach new heights.
Instagram stories launched back in November and the blogging world is most definitely on board with this type of short form ‘snack’ content popularized by Snapchat.
Facebook Videos have increased 360% across everyone’s news feeds. It’s no secret that online video is growing, but now it’s so popular that bloggers, and those running blogs, need to factor video into their content calendars.
Some ‘vloggers’ exist purely on YouTube and attract millions of views. More bloggers who solely used to write posts have started a channel this year as audiences increasingly expect a seamless multimedia experience from top blogs and bloggers.
3. Blog UX
Gone are the days when blogs were just one page with a bland, dull design. Bloggers are now investing a great deal of hard earned money into their blog website design because users are expecting more. Blogs are becoming more glossy and clean, created 100% with the user in mind, and boasting stunning visuals like video and photo galleries.
Try not to make the mistake of going along with a blog design fad without considering how it will impact your users. Choosing the right platform for your website and blog is crucial for delivering a first-class experience for your users. You may want to build an online store and blog on Shopify, or go down the WordPress plugin route — just make sure that you invest enough time and money into creating a website experience people won’t forget!
4. Mobile first
We now know that Google uses the mobile version of a site to determine quality and rankings, which means mobile isn’t just important, it’s everything. Part of the reason why blogs have become tidier and simpler in design is that they need to work on mobiles. Expect more changes to blogs to adapt to the fast world of mobile web browsing.
Say goodbye to pointless click bait that adds no value, and say hello to long, hearty blog posts that are worth reading. That’s what blog owners should do if they want to rank better anyway. The average word count of top-ranking content in Google is between 1,140 and 1,285 words. That content budget is going to have to stretch a little further, and bloggers need to look at posting regular posts that are over the 1000 word mark.
6. Blogging generates high ROI
It’s often hard for marketing managers to convince their boss that creating and maintaining a blog is worth the investment. Often, budget ends up getting allocated elsewhere, and brands miss out on the opportunity to capitalize from blogging.
According to The State of Inbound Report by HubSpot, marketers who prioritize blogging are 13 times more likely to achieve a positive ROI on their efforts. This year brands have finally recognized the impact blogging can have on their business, and top bloggers have had a lot of financial success working with brands.
Blogs are now becoming trusted sources of information, and consumers are reading posts before making purchases. In fact, according to Hubspot, 47% consumed 3-5 pieces of content before taking the first step towards making a purchase.
7. Blogger tribes
It’s not just about the blogger and the audience. Bloggers are teaming up and creating tight-knit communities in certain niches. Brands shouldn’t just look at trying to connect with individual bloggers, but they need to try and penetrate the blogger ‘in crowd’.
This is what will truly bring success when it comes to collaborative campaigns. Many bloggers not only want to continue their rise to internet fame, but also bring others along with them. Successful influencer marketing will involve finding ways to build strong ties with these blogger tribes.
Many sources are claiming comments on blogs are becoming less important, and some even suggest they may disappear altogether. It’s not that people don’t want to continue the conversation, they just want to continue it elsewhere. It’s much more beneficial to start a discussion via social media, where you can get all sorts of people interacting.
Blog comments can also attract a lot of spam, which is frustrating to manage, and some bloggers are simply tired of getting mean comments. So, expect to see more blogs taking away the option for readers to comment, and more conversation happening via social media sites like Facebook, Twitter, and Instagram instead.
9. Adapting to voice search
According to ComScore, ‘50% of all searches will be voice searches by 2020.’ Plus, Locationworld claims that 40% of adults now use voice search once per day. This year people have been using voice search more, and experts predict this is going to rise. So how does this relate to blogging? Well, blog owners need to start thinking about optimizing and adapting their blog content for voice search.
Voice queries are quite different from typed searches — they are more conversational and longer. In order to serve up content that answers these queries, bloggers need to have a wider discussion and consider relevant questions their audience might be asking. This also ties into the theory mentioned above that longer content performs better.
10. Say ‘no thanks’ to pop up ads
In January, Google announced it would be penalizing sites with intrusive popups, especially on home pages. Many blogs used to contain all sorts of banners and popups for monetization purposes, but flashing banners and pesky popups should be avoided where possible these days. This is yet another reason to keep blog designs clean and straightforward.
If you’ve heard rumors that the blogging world is dead, that couldn’t be further from the truth. It’s just that good bloggers have simply got a new, more accurate name. They are now known as ‘influencers’ because they do more than just write and publish ‘weblogs’, they have the power to communicate with audiences and shape opinions.
12. Regular blog posts count
Posting one or two blogs a month just won’t cut it. You won’t build an audience and you certainly won’t get people coming back for more.
Google rewards publishers who post regularly, and according to Hubspot, companies that publish 16 or more blog posts a month got 4.5x the leads than companies that published four or less monthly. However, it’s important to note that an increase in blog posts should not have an impact on quality. There’s no point posting more if the content quality suffers. Get your strategy right first, then ramp things up a notch.
This is a guest post written by brand marketer and blogger Victoria Greene. She’s ane-commerce marketer by trade and runs a blog in her spare time. Growing a brand’s reach by cooking up a long-term growth strategy is her forté.
You must persuade the customer that your product or service will be valuable to them and worth purchasing. Even if you’re able to attract qualified leads, they still need nurturing and won’t buy without being persuaded. But, you can’t be persuasive by simply reading a product description or listing off features. (Why do so many people think that works?!)
You need to connect with customers and there are scientifically-backed ways to do this.
Persuasive Speech Topics
GetCRM put together an infographic which offers persuasive techniques you can use to improve sales conversions.
Highlights from the data include:
Visuals are processed much faster than text
Story-telling is powerful and stories stick in people’s minds
Attention spans are short and you must engage customers quickly
Avoid technical jargon and instead speak to how your product or service solves a problem
Customers prefer simplicity – having fewer options converts better than overwhelming customers with a multitude of options
Along with the techniques and strategies you leverage, the language you use will also contribute to how persuasive you are.
You want to avoid using self-centric pronouns (Me, mine, I) when talking to potential customers because it takes the focus off them and their needs. Instead, you want to use second person pronouns (You, yours, their name) and align the value of your product or service with their specific needs.
Other persuasive language includes:
Cause and effect words
Words that demonstrate value
Words that exhibit exclusivity
Using these types of words in your communication to prospective customers will help you be more persuasive and effective.
Of course, the greatest speech or sales asset is an outstanding product or service. Still, persuading others to buy isn’t easy, and even the smallest tweaks to your approach or language can make a huge difference.
Follow the tips outlined in the infographic below and convert more customers for your business!
This is a guest post written by Andrew Dennis at Siege Media.
Have you noticed how some blogs have emails pouring in, but emails are barely drizzling into your email database? The secret lies with using lead magnet tools.
Lead magnets are used to attract new business in fun and creative ways. Just like a magnet attracts metal, these lead magnets will draw potential clients your way. They allow an exchange of your knowledge for your customers’ personal contact information.
Lead magnets offer readers anything from a free download or a discount if they sign up to get on your email list. (Because no one really wants a newsletter.)
Why you Need a Lead Magnet
Most readers will visit your capture page and never return. You need to bait them into signing up for your email list. These are all potential clients that will disappear into thin air if you don’t tempt them with something.
So, readers are more likely to share their email if they receive something in exchange for it – something they consider to be of value and useful. This is why lead magnets are a vital aspect of website optimization.
People love freebies and they are attention grabbing. Sometimes, a reader won’t even realize he or she just gave you their email address because they’re so excited about what they will receive. So, the answer to the above question is obvious but how can you use lead magnets effectively?
How to Make a Lead Magnet
To create a great lead magnet, you need to understand your audience. Try to put yourself in their shoes: What are their needs? What will interest them?
You could check out the types of lead magnets your competitors are using. This will give you a better idea of how to create a lead magnet that is unique and catches your reader’s attention.
Make sure the signup process is both quick and easy. If it is too difficult to find or too complicated to fill out, the reader will decide that it isn’t worth the time.
Lead Magnet Ideas & Types of Lead Magnets
Lead magnets don’t need to be complex or time-consuming to create. The key is to keep them short and sweet.
They simply need to solve a certain problem by offering a specific solution for the market you are targeting. Here are some examples of effective lead magnets:
1. Guide or a report: People love examples of how to do things, especially if it makes their workload lighter. It also helps your reader solve a problem. If they will receive something useful to them, they will readily give their email address.
2. A cheat sheet or a handout: This is one of the most popular types of lead magnets. It is normally a one-page sheet that offers valuable information. (See mine!)
3. Video training: The reader will see your page and discover they can receive free training or more information via videos. (Videos are everything!)
4. Software download or free trial: This allows the reader to see your product in action. People love anything that’s free and hate wasting money on things that don’t work. Plus, people are more likely to buy something if they have previously tried it.
5. Survey, quiz or assessment: People enjoy giving their opinions. The key is to ask for their email after they have gone through the survey or assessment because they will want to get their results, and generally, will share their email address so they can see the outcome arrive in their inbox.
6. Discounts or contests: Many sites offer discounts or special deals. An email address is a small price to pay for saving money or winning something.
7. eBook: An eBook will offer practical help and can introduce someone to your company and services. Most are delivered automatically after sign up. (Have you read mine yet? If not, click here!)
Remember, it doesn’t need to be complex. Simplicity is the key.
As the saying goes “you have to spend money to make money.” This means by using a lead magnet, you might have to give something away—but, you may certainly increase your ROI.
People are always asking me, “How do you have the time to do so much? You seem to be everywhere doing everything!”
My Small Business Checklist
I’m not going to lie. I am busy and I do have my hand in just about everything, but I have learned to make it easy on myself. How? With my small business checklist that is full of systems and automation.
No, I’m not really tweeting dozens of times a day all day, every day. That is all scheduled – on Twitter, Facebook, LinkedIn, etc.
Once a month, I spend time scheduling daily posts to last the entire month. After I write a blog post, I schedule the promotion a few times that week, then a couple times the rest of the month, and here or there for the rest of the year. Yes, the rest of the year.
It’s amazing because I do this once and it posts over and over again.
Tailwind is like a Hootsuite for Pinterest, but it does some other Pinterest specific things. I share my own pins to a variety of boards at a variety of times. I share content from others the same way.
Over time, this has slowly grown my following on Pinterest and traffic to my websites – both my business site and my lifestyle blog, Christina All Day.
Plus, it’s fun to play on Pinterest. Click here to give Tailwind a spin.
When I started working with business owners to earn them visibility, I found that lots of people didn’t have the budget for the done for you services I provided. So, I started coaching or consulting them and sharing everything I would do for them, step-by-step, if they were my client so they could do it on their own.
Then, I created a couple of courses, so I didn’t have to be present all the time. On Teachable, you can buy my course, go through the curriculum, and start implementing what you learn… without me.
Yes, I offer monthly group coaching calls to answer specific questions and I also receive emails from people in the course, but the majority of the work is already done and running – regardless of where I am or what I’m doing.
Thinking of earning passive income? Check out Teachable here.
Whenever people tell me, “I got your email today” …I have no idea what email they are talking about. Those are all automated too – sometimes months in advance.
With ConvertKit, I send emails to my list every other week in what is called a nurture sequence. Every once in awhile I update the content or create a new email, but for the most part, I never write an email and send it.
I plan for in advance so I can focus on other things… to email about later! Bonus: It comes with landing pages too!
If you want to schedule emails for later, click here to see how I do it with ConvertKit.
Don’t blog for the sake of blogging. I used to do that and no one read my stuff… because they couldn’t find it!
When I started using SEMRush to conduct SEO keyword research, I discovered what people were searching (word for word), how many people were searching for it, and how many results there were. Based on that information, I do this fun little math equation Brandon Gaille taught me and BOOM! More people were finding my content.
This is the only resource on my list that isn’t a time-saving tip, but it is a business saving tip if you do anything in the online world.
Coming from TV news, you’d think YouTube would be my jam. Well, I was a little late to the game. Now, I post a video each week… but I Don’t shoot one each week.
When I plan my blog content, I try to shoot for three months ahead of schedule. I also try to theme each month. For example, April was email marketing. May was SEO. When I have an outline of what each week’s blog post will be about, I create a YouTube video to go along with it.
I shoot all of the videos in one sitting. I also don’t change my clothes, so it may look like I wear the same outfit and rock the exact same hair and makeup in the same spot. Shooting everything at once saves me so much time.
I do it once and I don’t need to think about it again for another month. Click here to visit my YouTube channel.
That’s how I’m saving time, automating work, appear to be on social media 24/7, and just running parts of my business in general. What systems do you have in place?
Some of the links in this small business checklist are affiliate links.
In order to get blog traffic via email, you need to have people signing up for your newsletter, but don’t just pitch your newsletter. Instead, offer them something that makes them want to give their email address to you… like this:
Simply posting your blog posts on different social media platforms won’t instantly give your blog traffic – of course, I’m wrong if you already have a huge fanbase count on your platforms.
When sharing your blog posts on social media, strategize! Know who your target audience is, what time are they active on social media, and join groups that are related to your niche where you can engage and get your website more known.
There are plenty of groups you can join on Facebook, LinkedIn, Pinterest, Scoop.it, and other sites. You just have to test the waters and see which will give you more traffic. But don’t be a spammer! I recommend that you read Garrett Moon’s How to Easily Double Your Traffic from Social Media published on Kissmetrics.
Search Engine Optimization
Okay, don’t panic! You don’t have to start being techy and all when doing your own SEO. Actually, it’s very advisable that bloggers know how to optimize their content.
There’s really no need for you to hire an SEO specialist or consult one, you simply have to research how you can optimize your blog posts on your own. For more on how to act as your SEO consultant, watch this.
You can do this! You just have to have a lot of patience and passion for learning SEO.
Read and save this checklist digital marketing expert, Barry Feldman, provided in this infographic made with Visme. Use this as your cheat sheet whenever you’re about to create a new blog post.
This is a guest post contributed by Belle Balace from Visme.co.
When it comes to keyword research, Google keyword finder gives you results for Google ads, not what people are searching. SEMRush tells you not only what people are searching, but how many people are searching for it, and how many results there are for that keyword or keyword phrase.
SEMRush keyword tool
Most of my time on SEMRush is searching for the best keyword or keyword phrase to use in a blog post. To see how I do that, watch this video.
From time to time I’ll see how my already selected keywords are doing. SEMRush makes it easy to see how people are finding your site and certain pages in a search.
I can also see what keywords my competition is ranking for. Some businesses use this information to try to “take” those keywords from their competitor.
If you want to know where your backlinks are, you can find that out here, in addition to creating reports and graphs to see and understand everything a little better. If you manage a blog on a client’s website, this is a GREAT tool.
Oh yeah, then there’s that thing it does that audits your entire website and tells you what’s not working and how to fix it. That’s kind of important, right?
Like most online services, there are different levels of pricing. SEMRush is no different. When I started, I tried the free version, but it didn’t offer enough. I wanted more, so I paid $70 a month. Because I’m a sucker for a deal, I ended up paying for a full year with a discount.
SEMRush pricing goes all the way up to $400 per month.
Yes, SEO for Dummies is a book. (I love the “for Dummies” books.) I took a look at it when I was at the library the other day for the sake of this blog post… and it’s good! This one, in particular, is NINE books in one.
I’ve learned a lot about SEO from Ashley Faulkes at Mad Lemmings and Brandon Gaille at the Blog Millionaire. Brandon is the one who introduced me to SEMRush which increased the amount of traffic to both of my blogs.
SEO for Dummies is nine books in one, so I can only go over a small fraction of it here. Here are the five biggest takeaways and strategies you can put into action TODAY. (Yes, you can do it on your own. For more on acting as your own SEO consultant, click here.)
1. Search Engine
This is the foundation of everything. The search engine. Google is one. (The biggest one.) YouTube is one. Even Pinterest is one. If you want to be found on a search engine, you need to let it know you are special and worthy of being found.
If you want a site like Google to find you and tell others about you, you need to tell them what your site is about. You can do this by putting keywords on your page, in the right place. What’s the right place?
In the URL
In the headline
In the description
In the headings and subheadings
In the image and file names
So, you think your website and the pages on it are amazing but do other people? This matters! When other people link to your site, that sends a message to Google that you are in demand, so they should show your content to more people… aka, moving you up higher in search results.
My favorite way to get links on other sites is through media relations. This is where I thrive. As a former TV reporter and anchor, I know how the media works – that includes online media. I don’t only earn this kind of exposure for clients, but I do it for myself.
Every time I earn a client or myself exposure, I’m getting better SEO. Even if something is on TV, in print, or on a podcast, nine times out of 10 it will end up online.
If you’re a local business and are only focused on getting local leads online, Google will set you up for success via snail mail. Yes, it actually sends you a postcard to a physical address with a code. You put that code into Google and voila – you’re showing up locally!
5. Sitemap and Webmaster
Remember how I said you need other pages to link to yours to make you look good? Well, you need to tell Google how special you are yourself. You can’t only rely on others to do it for it. Sitemap and Webmaster is a little too techy for me to get into, but you need to link your website with these tools. Google will reward you.
Regardless of your SEO knowledge, I suggested checking out SEO for Dummies… or swinging by the library for a skim.
What is the Yoast SEO plugin (besides the leading SEO plugin on WordPress)? It basically keeps you on track for a certain keyword you select. If you select the right keyword, this is amazing.
BEFORE you use the Yoast SEO Plugin, do this!
I use SEMRush to ensure I’m using a keyword that people are searching and that there’s not a lot of competition for. If you’re not using a keyword that is searched a lot with little competition, this won’t work. Keyword research is step #1!
For more on how you can use SEMRush and become your own SEO consultant, click here. I’ve been putting these strategies work for a few months now and have seen traffic to my websites, this one and my lifestyle blog, Christina All Day, skyrocket.
The plugin will tell you you’re on the wrong track with a red light, let you know you can fix some things with a yellow light, and when you’re green – you’re good to go! The goal is to get all the lights green and Yoast SEO tells you exactly what to do to get there. (Scroll down to see an example.)
For example, the plugin will tell you if you’ve used the keyword too much or not enough. It’ll tell you if you need to add headlines or more words to the blog post.
Remember, you pick the keyword for the blog post, so make sure you do your research. Many people use the Google keyword planner for this. I prefer SEMRush because it’s more accurate. Click here to read more about how I conduct my keyword research.
If you want to see how I use the Yoast SEO plugin, go behind the scenes with me on my blog by watching the video above.
It’s not easy to be found in a Google search. I give it up to anyone who lands the first spot on page one. Bravo.
While that sounds like an incredible task, it can be done. I did with a post on my lifestyle blog, Mascara Maven. To find it, search “CPK butter cake recipe.” That’s it in the first spot. It didn’t start there. Many things helped get it there. (Yes, it is possible to act as your own SEO consultant.)
While catchy headlines are fun and make some people want to click, they are not SEO friendly. People don’t Google things in a creative way to find what they’re looking for. They Google the most simple, basic thing. They search for what they want. Your headline, at least part of it, should reflect that.
2. Meta description
What is a meta description? It’s the text under the headline that explains what the blog post or article is about. Everything I just mentioned about headlines, applies here too. You want to make sure the keyword or phrase you want to rank for is here, but in a bit more detail. You have enough room for one to two sentences. Here, you have more space to get creative and tease to get a click.
3. Headers to make your content easy to read
While keywords are important, there is more to SEO than just using words people are searching for. One factor includes making sure your content looks good and is easy to read. Because a lot of people skim blog posts and articles, headers and subheaders make a big difference. There are seven in this blog post!
It’s important to share other content within yours. You can do this by linking to both your other content or someone else’s content. You should link to your content because it keeps people on your website longer while you’re sharing more of your expertise. If you’re referencing other resources, it helps to link to them as well.
For example, in this blog post, I link to SEMRush because I’m writing about SEO and I use SEMRush for keyword research and more.
You can post amazing things online every day, but Google will not recognize your website as an important one if no one else is linking to it. My favorite method of earning backlinks is media relations. (To learn how to start earning publicity online, click here and join my free course.)
By promoting yourself as an expert in your industry to various media outlets, you can earn mentions that will increase your domain authority and help your search engine optimization.
What is domain authority? The title explains it – it’s how much authority your domain has. Is it new or old? Do you get a little bit of traffic or a lot of traffic? Is your site simple or complex? Sites that have a lot of traffic and a lot of backlinks have a higher domain authority than those that don’t.
6. Alt titles and filenames
What you name your images matter. Use those keywords you found in your research and title your images and files with them. But, you’re not done yet. Use other variation of those keywords as an “alt title” during your upload. Yes, these come up in a Google search too!
7. Using variations of targeted keywords
Just like I mentioned before, you want to use a variety of keywords. The main keyword you want to rank for should be in your headline, URL, meta description, and throughout your blog post or article. But in your research, you probably found other variations of the keywords as well. Use those to name images, files, and sprinkle throughout your written content.
Since five of these SEO best practices included keywords, it’s important to do keyword research. A keyword won’t do you any good if it’s the wrong one. To ensure the keywords I’m using are being searched online and have little competition, I use SEMRush. For more on SEMRush, click here.
SEO, or search engine optimization, is necessary for any business to attract traffic to its website. SEO keeps your business from getting lost in the billions of websites that pop up on search engines like Google and it helps put your business front and center.
SEO is constantly changing and updating, so it’s necessary to hire an SEO consultant… or act as your own SEO consultant!
Why you need an SEO Consultant… even if it’s you!
Search engine algorithms make it difficult to drive traffic to your website if you don’t understand them. Some businesses rely solely on having great content, but it isn’t always enough.
According to BrightEdge internal data, 83 percent of the traffic from search engines comes from SEO, and 17 percent from paid search.
Search engines are the main form of finding information, so it’s important to know how to make sure visitors can find your site.
SEO research also helps you to understand what users are searching for, so you can use that information to your benefit when creating content. When I started using SEMRush to research keyword, traffic to both of my blogs increased.
Before doing actual research, my research consisted of me asking myself, “If I were searching for something like this, what would I Google?” While this is a good start and I have been lucky with a couple posts ranking on the first page of Google, it’s not very strategic.
With SEMRush, I’m about to see exactly what’s being searched, how many people are searching it, and how many results there are. I can also see what I’m currently ranking for on my website… and what my competitors are ranking for!
Keywords are necessary to gain traffic. Using keyword research tools, like SEMRush, help you to figure out which keywords and phrases to use. To attract your ideal audience
Use specific keyword or phrases in your blog title, URL, headline, and sub headlines.
Use specific keyword or phrases in the meta description of your website pages.
Use specific keyword or phrases that flow naturally on your website.
Use specific keyword or phrases to name the images on your site.
Use specific keyword or phrases to name the alt-text of the images on your site.
Based on my research, I use one keyword or phrase to focus on and include other, related keywords or phrases throughout the blog post and/or website.
At the end of the day, SEO will not work for your business unless you are producing quality content. If your content satisfies the needs of users who find your website, this will improve your rankings on search engines. Yes, Google is smart and can figure that out.
Quality content, combined with great SEO, increases your chances of getting a higher ranking.
3. Earn Media Exposure Online
Obviously, this is my favorite one… because it’s all about earning exposure online! When other sites link back to yours, that tells Google your website is special and it should rank higher. The bigger and better the website that links to you, the better.
If you want to learn how to earn media exposure and link backs online, click here and take my free email course designed to help you earn those backlinks online. Even if they media exposure isn’t online at first, say it’s on TV or in the local newspaper, it almost always ends up online… and that’s great for your SEO!
4. Take Advantage of New Trends
Google is always growing its use of certain trends. Educating yourself on them and executing what you learn is vital to gain some SEO clarity… especially in 2017.
The tech giant has increased its usage of snippets, a summary of an answer from a website displayed on top of the results page, for user searches. Using bullet points on your website increases the chances of your website being chosen to be used as a snippet on Google.
Another growing trend on Google is users opting for longer, more specific search queries when looking for something. This is beneficial for your business because it makes it easier for you to attract the users that you want. By optimizing your content and your keywords to fit those search queries, you’re more likely to gain traffic and boost your ranking.
There’s also a growing popularity of using voice command systems such as Siri or Ok Google. Create unique, specific content that is more complex than a simple snippet at the top of the results page to attract traffic to your page.
To learn more about SEMRush and how it can help you increase traffic to your website, click here.
Portions of this post were submitted by Farah Zamora, a journalism student at Florida Gulf Coast University.
Look at what Facebook did. If I want to reach my Facebook followers, I need to pay Facebook lots of money. Soon, it’ll be the same on Instagram. On Twitter, I have 20 minutes to reach my following. After that, I’m lost in the newsfeed.
When it comes to email marketing, there is no right or wrong. Most businesses are like that. However, I do believe there are some strategies we should all be mindful of in order to ensure the people on our email list are consistently receiving content they signed up for. (If you want to get more people on your email list, read this.)
Did you notice that word? Consistently. That’s important. You can’t just send your email list something once, then disappear for a few months. If you’re going to send out an email once a day, you need to be sure you’re doing it once a day, every day. If you’re going to take a week off, let your readers know.
Well, I’m glad you asked. That’s what I’m going to break down here – the order I send my emails and why.
Email Marketing Best Practices
1. Introduce Yourself
First, I introduce myself. The person joining your email list may know a little bit about you, but that’s it. So, fill in the gaps! Tell them what you do and why you’re good at it.
2. Be Helpful
After my first email goes out in my nurture sequence, the rest will follow every two weeks, but only on weekdays. ConvertKit makes it super easy to set up a sequence like this. (See the image below.)
This is when I show people on my email list they’re in the right place. I start by answering the most commonly asked questions I get. I don’t do this in a Q and A format, although that would work too.
Instead, I share an episode of Pat Flynn’s Smart Passive Income podcast. I was a guest on his show and gave listeners strategic actions to earn themselves media exposure and more visibility for their brand and business. Some even responded letting me know they ended up earning publicity after implementing what I said!
Inside my nurture sequence in ConvertKit
Now, this isn’t just one email where I share my knowledge. Most of my emails are helpful. In these emails, I like to tell stories. As a former TV reporter and anchor, I’m a storyteller by nature… but I think it’s the best way to learn! So, if you want to teach someone something, try telling a success story to really drive a point home.
These helpful emails are scattered throughout my nurture sequence. I’d estimate they make up about 75% of my content. Just like Gary Vee says, “Jab, Jab, Jab, Right Hook!”
3. Offer a free product
By this point, your readers should know, like, and trust you. But just to be sure, give them something that’ll really blow their socks off – something you created just for them.
I like to offer my free email course that helps small business owners earn more visibility. I also have a free challenge that sets them up to earn coverage in their local newspaper.
In a perfect world, your help and free resources will wow the people on your email list. They will want to buy anything you sell! We don’t live in a perfect world, so your free stuff won’t work for everyone, but it will wow some of them.
This is where you can start the process of monetizing your business through email marketing. I like to start small and work my way up.
5. Offer a higher priced product or service
If you have another, more expensive product, don’t be afraid to tell your readers about it. It may be exactly what they want and need. If you don’t have a high-priced product yet, this is a perfect time to…
6. Ask questions
I love this method of interacting with my email list. It’s the best way to find out what they like, what they don’t like, what they want, and what they need.
Unfortunately, many people are lurkers. They like your content, will skim it, then delete it. Only a few will take the time to reply and answer your questions. Those are the ones who you need to listen to because they are most likely to turn into customers or clients… so listen up, buttercup!
When these emails are spaced out every couple of weeks like mine are, I think it’s a great to wash, rinse, and repeat.
Don’t copy and paste the exact same thing. Instead, share the same ideas. If I told a story about how I successfully earned a client on the Today Show the first go around, I’ll share a student’s success story of how he earned coverage in Entrepreneur Magazine… or if I teased my interview with Pat Flynn, then I’ll switch it up and share my appearance on EOFire with John Lee Dumas.
It’s okay to offer the same products to the same people at different times. Statistics prove people need to see the same offer multiple times before they decide to buy. Plus, you never know where your reader may be personally, professionally, or financially when your next offer lands in their inbox.
Building an email list from scratch sounds like a lot to take on… and it is. It’s work, but remember, everyone started with zero subscribers at one point.
First, you need to give someone a reason to join your email list, or opt-in. Teasing to your “newsletter” won’t cut it anymore. Have you ever received a newsletter that blew your socks off? Probably not.
So, back to the opt-in… it has to be something your readers and followers actually want and need. I’m going to tell you how I started building my email list from scratch.
Build a Foundation for your Email List
A.) First, I started using ConvertKit. Why ConvertKit?
It’s email marketing designed for bloggers, course creators, podcasters, and others. It’s extremely easy to use, ensures your email list is targeted, integrates with other software (like WordPress), and makes automation a breeze. (Automation is what makes being a solopreneur possible!)
B.) A subscription to ConvertKit also includes forms and landing pages to capture a person’s first name and their email address. It’s so nice to have it all in one place.
C.) The next step is creating a great offer for your audience so they choose to opt in. I have a few opt-in that include a free email course, 10-day challenge, media guide, planner PDFs, and others.
Now you’re ready to build your email list and put these opt-ins out into universe… or online in various places like:
1. In blog posts as a “content upgrade”
Because most of my blog posts focus on publicity and ways entrepreneurs can earn more visibility for their brands, my opt-ins do the same and serve as a bonus in the blog post. Here’s an example.
2. As social media posts
I am posting at least once a day on Facebook, Twitter, Instagram, and LinkedIn. Sometimes I link to a blog post that includes the content upgrade, but sometimes I will send people straight to a landing page.
3. As social media ads
This is just like a social media post, but with some money behind it. If you’re going to promote your opt-in through ads, targeting the correct audience is key. Then, tracking their behavior and your success with a pixel will determine if your money is well spent or if you need to make some ad tweaks.
4. As a “freebie” shared in a podcast interview
This is my favorite method of growing my email list because you don’t only see results right away, but the people opting in already know, like, and trust you… that’s why they are taking the second step to opt-in and accept your offer.
After I was on Pat Flynn’s Smart Passive Income podcast, a link to my free eBook was posted online. Shortly after the page went live, my email list saw a big jump. When I was on EOFire with John Lee Dumas, I told listeners where to go to get the free eBook with the same result.
5. Emailed to a potential customer or client
Many times a business owner will reach out to me through an email or a phone call to discuss my services and pricing. Because my audience is small business owners, solopreneurs, and bloggers, the conversation usually ends with me directing the person to a free course or challenge to achieve their goals.
While I haven’t built my email list by creating and promoting an online summit, my friend Lisa Simone Richards has and she has had amazing success with it. For more on how to create an online summit to grow your email list, click here.
Everyone online talks about a very important “list.” Having “a list” is vital to making money in online business, but what is it?
What is a list?
Well, “a list” is an email list. Ideally, it’s of your avatar – your ideal customer or client. Unfortunately, many people get caught up in vanity metrics and think it’s only the size of your list that matters. It’s not.I recently wrote an article for Inc. Magazine about an influencer’s social media following and how it means nothing if the people behind the numbers aren’t engaged. For your list, it’s the same.
Targeted email lists
Targeted email lists are where the money is. If your email list is not targeted, then what’s the point of having one?I will get into how to build an email list soon, but first, let me get into why you should have and why I started one.In a word: ConvertKit.
I’ve done email marketing before for my Media Maven clients, but when I learned about ConvertKit and how easy it is to not only build a targeted email list, but to also track how the person entered the list and set up automations based on that, I was sold.Not too long ago, I created an online course. Through business development, I learned a lot of small business owners want and need public relations services, but they can’t afford it. That’s why I decided to charge a fraction of a monthly retainer and teach them how to handle PR themselves. (Click here to read more about that.) To market my new, online business, I needed an email list. To sell something online, you need an online presence. To communicate with those people, you need an email list.
Yes, social media works… and it’s great. You should be on social media. The only problem? You don’t control social media. When your favorite platform makes changes, it usually hurts you.For example, Facebook has you digging into your pockets to reach your followers. Your posts used to appear in news feeds all the time. Today, you only reach 2% of the people who like your page. TWO PERCENT! If you want to reach more, you need to pay Facebook. It’s one reason I have a love/hate relationship with Facebook.
You own your email list
You are in control of your email list. You own it. That’s the difference.
Having an email list isn’t just for online business. It’s why mine is important, but if you have a local business, a targeted email list of current clients and customers and potential ones would also benefit you.
a.) I’m not tech-savvy, so I need something easy to use.
b.) The tracking of who is signing up and where they’re coming from is amazing. It makes sending emails so much easier because I know exactly what the person is interested in.
For example, if you listened to my interview with Pat Flynn on the Smart Passive Income Podcast, you may have opted in to receive my eBook, Master your Media Relations for free. Because ConvertKit will automatically “tag” you as an SPI listener, I know what your interests are and how I can help you. Based on that, I can subscribe you to a certain email sequence and send certain email broadcasts to you in the future, while leaving others out that may not interest you.
This is also a great way to track what strategies to grow your email list are working and which ones are not working.
c.) The automation takes a lot of work off my shoulders so I can focus on other things.
At the end of the day, you want to reach your clientele and customer base. A targeted email list is the best way to do it.
Attending an online summit is a great opportunity to learn from experts. Whether you’re the host, a speaker, or an attendee, summits are beneficial for everyone involved.
Lisa Simone Richards is a visibility strategist for health, fitness, and wellness entrepreneurs. Not only has she landed some clients in notable online summits, but she’s also organizing one right now that she will host. It’s called the Audience Attraction Formula. For more on that, click here and watch the video below to see how she’s done it all, step by step.
What is an Online Summit?
Online summits begin with a host or an organizer. He or she will gather a variety of experts in a specific industry. The experts share information that could cost a few hundred or a few thousand dollars, but in online summits, experts are engaged in interviews and sharing insightful values for free.
Attending an online summit is a great opportunity to take away knowledge from a variety of different perspectives and gain some actionable tips to help get an individual to the next step of achieving a related goal.
What are the Benefits of Participating In a Summit?
Summits often operate under a model that centers around email list size. This is why:
Speakers are asked to share the event with their followers on their email list to help promote the event. If all these speakers do this and bring their audiences to the summit, everyone grows their audience and exposure.
Near the end of an interview, speakers may offer a free gift that is delivered by email. That’s where the email list growth comes into play for speakers.
What are the Benefits for Everyone Involved?
The host of the summit also gets an opportunity to build his or her own list; the speaker gets to gain more exposure and credibility; participants learn a lot of strategies to take back to their own business.
The first step in hosting a summit is to identify what your topic is going to be. This will most likely be your area of expertise and cater to your audience.
2. Finding the Experts
Then, you need to find the experts who align and resonate with that topic. This is where you need to do your homework and research some experts to learn what kind of knowledge and experience they are already offering.
If they can talk about content they already have, it’ll make them more likely to say “yes” because they won’t have to prepare too much for the summit.When a host approaches an industry expert, it showcases the host as a leader in his or her industry as well by creating an online event with so many influencers.
3. Promoting the Summit
While you’re finishing up interviews, the speakers will reach out to their email lists and let them know they are participating in an upcoming online summit that will blow their socks off.
It’s also important to constantly be mindful of an end goal. You want the online summit to align with that vision to get the most out of it.
How do you Distribute the Videos from the Summit?
When it comes to distributing the videos, many people will do one video a day for about 20 days, depending on how many experts there are.
To avoid the audience losing interest over a long period of time, it’s a good idea to post two or three videos a day to shorten the time span and make an offer sooner rather than later.
In the Audience Attraction Formula, each interview will be on its own page, along with a short bio of the expert and the free gift he or she is offering.
You can either keep the videos available permanently on your website, or if you want to monetize the summit, you can charge a fee for a lifetime membership after the videos are unpublished.
If you’re interested in being involved in a summit, keep your finger on the pulse of what’s happening in your industry. Don’t be afraid to ask if you hear something going on that seems like a great fit. Maybe you can get in on it!
No, not everyone is a publicist… even if they think they are or want to be.
Full disclosure: I did not go to school for public relations or marketing. My major was public affairs journalism.
Everything I learned to get me where I am today didn’t come in the classroom, regardless of my major. I interned at a local TV station before working in TV both behind the camera and in front of it for more than 10 years. That is how I learned how to be a publicist.
How to be a Publicist
The definition of a publicist is a person responsible for publicizing a product, person, or company. It’s a job many people think they can do… and try to do. How hard can it be? You just tell a bunch of people wonderful things about a client or yourself and that’s it, right?
Wrong. Many think they know how to be a publicist, but really don’t know. At all.
There are a lot of self-proclaimed experts who give hard working and smart working publicists a bad name. Two of these “experts” are bloggers and online influencers. Not all of them, but some of them. Here’s why.
In a way, bloggers act as publicists. We help spread the word about whatever brand we’re working with on our platform. We make some media connections if we do a great job promoting ourselves as marketers… but that does not mean a blogger can act as a publicist for others.
Don’t get me wrong, some bloggers do it and they do it well. It’s because they get it. Some don’t get it.
One big difference between a blogger and the traditional media is paying for coverage and earning it. Some bloggers earn a living by promoting brands. The traditional media cannot promote anything. That’s not their job. Understanding the difference and how to approach the media with a pitch for editorial coverage is very different.
As a publicist, I stopped pitching bloggers because many would refuse coverage unless they were paid. If they deserved payment, and my client had an additional advertising budget, then we’d talk… but unfortunately, many bloggers believe they are worthy of payment because they have a blog… just because they have a blog.
On the flip side, sometimes being a blogger can help you be a publicist because you know how things in the blogosphere work – just like me working in TV helped me, but you need a little more than just that bit of experience.
Lately, I’ve seen a lot of online influencers launch publicity products and courses… but they have no education or experience in publicity. They only experience is the said influencers earning media attention for themselves… but the media attention the influencer shares to bring in new followers is recent media attention – after that person became successful.
To most people, all that media attention looks great. To someone who understands the business, it’s not that impressive.
If Oprah made a few calls and got herself on the cover of Forbes today, we wouldn’t be too surprised. It’s expected. She is already a successful business woman. If Oprah made a few calls and got herself on the cover of Forbes 35 years ago when she was a radio reporter in Mississippi, that would be unexpected. That would be a big deal.
That is not what some of these online influencers are doing. Instead, they are earning coverage after they’ve made it big and trying to sell you on that coverage. Earning coverage before you’re successful is not easy and I’m not sure influencers know how to do that, but that is what their followers need.
So, to get back to the topic of “How to be a Publicist” there is no right or wrong answer. It’s not like math where 2 + 2 is always 4. Some things work for some people while different things work for others. We all have different methods of outreach, different relationships with people, different clients in different industries.
There is one thing that will always work. It’s being strategic.
I’ve seen so many publicists when I was in TV and when I worked at public relations firms throw a bunch of things at the wall and hoped a couple of them would stick – also known as pitching 500 people with the exact same thing and hoping a couple will run with it.
That’s not strategic. Be strategic.
When I left the news business and got into public relations, I learned a lot of people don’t really understand how editorial media works. Business owners didn’t get it and some publicists didn’t get it.
The problem of not knowing…
During business development, a lot of people will ask me:
How much do I pay you to get me in Forbes?
If I hire you, when will I get in Forbes?
You don’t pay me to get you in Forbes. You pay me to actively pitch you to Forbes.
You’ll get in Forbes when a writer or editor thinks you’re worthy of it.
As you can image, those aren’t the answers potential clients want to hear, but that’s the truth. Many public relations firm or publicists will sugar coat it and maybe stretch the truth a bit. I think this why I also hear this when I talk to potential clients:
I don’t know if I want to hire PR. I just had a really bad experience of giving all my money to someone and I got nothing in return. Now, it’s not in the budget.
Media relations isn’t only a lot of work, but it’s a lot of work with no guarantee. I compare it to a doctor. Your doctor can’t guarantee you’ll feel better, but he or she can do everything known to get you there.
The Solution: An Online Course
After seeing so many negative experiences and lack of budgets, I decided to teach people everything I know – from in front of the camera, to behind the camera, to working in PR. When you’ve been burned and/or don’t have money to outsource, you are left with no other choice but to learn how to handle some things on your own. (It’s why business owners wear so many hats!)
I’ve done it many times – website development, SEO, etc., and quickly learned I wasn’t going to waste my time anymore. Instead of spending hours, days, or even months trying to get something right, I spent a little money and learned from someone who lives and breathes what I wanted to know.
Then, it hit me: Why not do that with what I know?
I have more than 10 years of experience in the media industry. I’ve seen a lot and I know a lot. The benefits of my knowledge to a small business owner can lead to big changes. That’s why I created an online course – to share that knowledge.
Christina, why are you giving everything away? Now, some people won’t hire you.
Many people have said that to me. I respond with,
They wouldn’t hire me anyway. People buying my course want to handle this themselves. They don’t have a budget to hire me. They don’t trust someone to outsource important work. Why not teach them how to succeed by sharing what I’ve experienced through an online course?
I think it’s safe to say the most challenging part of my job is explaining how the industry works to my clients. Before I take on any client, I do my best to explain what I do, how I do it, and what the expected outcomes are – the good, bad, and the ugly.
Basically, I do my best to under promise and over deliver due to the nature of the business.
What’s the nature of the business? Well, let me break it down like this: Public relations can do wonders for your business. It can make your brand more credible and visible which leads to more business growth. But, it’s not what you want, when you want it.
You’re not ready for a Public Relations retainer fee if…
1. You don’t have a story to tell.
This is what’s going to earn you media coverage. Storytelling. It’s not how amazing your brand is or how much money you generate. It’s about the educational, entertaining, and emotional story you can share that will shed a light on your brand.
Now, this light isn’t always a huge spotlight. Sometimes it’s a little flashlight that turns on for a split second, but it’s something.
I once worked with a client and I explained to him,
Me: “Everyone thinks their business is the greatest ever and should be featured in most media outlets. That’s not how journalists see things.”Client: “But Christina, our business really is the greatest ever.”
That = unrealistic expectations… with a mindset that you don’t need a great story to earn coverage.
2. You mistake marketing for sales.
I hate it when people say “sales and marketing” like they are the same thing. They’re not. In fact, they are very different.
I don’t work in sales… not directly. Instead, I get someone to want to make the next step to sales.
If you’re a local restaurant and I earn you a cooking segment on the local NBC station, I did my job. I earned you a three-minute segment on TV in your market in front of millions (depending on the market) of potential customers.
The part that comes after that is the sales part.
I lead the horse to water. You make the horse drink it.
3. You want instant media coverage. Like tomorrow.
If you want to earn media, you need to be patient. If you don’t want to be patient, then you can spend more money on an advertisement and get it right away.
Convincing someone your brand has a great story takes time. It takes time to build a relationship with a journalist. It takes time to pitch journalists INDIVIDUALLY.
Speaking of time, TIMING is one of the biggest factors when it comes to a journalist answering the question, “Why should I cover this right now?” Just because something isn’t a good fit now, doesn’t mean it won’t be in a month, three months, or even a year.
I could go on about this, but instead, I’ll share this response from a journalist at a popular, national magazine after he was asked, “Why not?” in response to a pitch he turned down:
“Because I get 200 pitches a week and can’t and don’t want to read them all. My job is not to sit on my derrière waiting for pitches. I create my own pipeline of stories and it is full for months ahead of time.”
4. You don’t want to be involved in the process.
Yes, a publicist will handle most of the work, but I need you to help me help you.
When the media comes knocking, you need to drop everything. Like, right now.
When I was in TV news, I was given an assignment at 9:30 am and I had to have it done by 4:45pm. Many times after I was pitched, I would call the number at the bottom of the email and the conversation would go like this:
Me: “Okay, we’re ready to talk to about this. Can we come by in 30 minutes?”Publicist/Person who wants media exposure: “Oh no. We’re not ready!”Me: “Well, you just sent me this information and my assignement editor would like for me to cover this for the 5pm newscast.”Publicist/Person who wants media exposure: “Okay, well can you just give us the questions now and call back next week?”
Do you see what’s wrong with this? When was the last time you watched the 5 o’clock news and saw something that was not relevant today, but instead looked like it was a week old? Yea… never.
When a journalist wants something, nine times out of 10 they will go with whoever got them the information they needed the quickest. Journalists work on tight deadlines. If you want to earn media exposure, you need to work that way too.
“But Christina, you told us in #3 is takes time.”
Yes, it does, but when that time passes and an opportunity knocks, you run to the freaking door!
5. You’re a control freak.
When it comes to earning media, you have no control over the final product.
Again, if you want that, spend all your marketing budget on an advertisement.
It’s a journalist’s job to tell a story that will educate and entertain their audience. If all 10 of your quotes are boring, then a journalist may use three out of the 10… and they may not be your favorite three. It happens.
Your goal is to earn media that looks like a “free commercial.” That is NOT the goal of the journalist. Remember that.
Today, it’s vital to earn media attention to grow your brand – traditional media, non-traditional media, social media, etc.
Working in Traditional Media
Kristen Pope and I have similar stories of working for News 12. She was in Westchester. I was in the Bronx. We also worked in small Texas markets before moving to the bigger markets of Boston and Miami.
In TV, you start small and work your way up. Moving up the ladder could not be more competitive or cutthroat, but the experiences and relationships you build are life changing.
Creating Non-Traditional Media
Reporting is NOT an easy job and everything a reporter writes is gone over with a fine-toothed comb by producers, editors, and more people higher up the ladder. Wanting more freedom, Kristen started her own production company, Pope Productions. With Pope Productions came The Positive Controversy.
This gave Kristen the opportunity to tell the stories she wanted to tell, the way she wanted to tell them. She was the news director, producer, reporter, and editor.
Everyone and everything has a story. You don’t need the traditional media to share it. You can create it like Kristen did, but like she says in the video interview, you’re not going to profit off of your story right away. It’s not that easy. (If it was, everyone would do it!)
Monetizing takes time, but it can happen. Once you have the product perfected, it’s time to shop it around! Kristen has already had success and is ready for more in 2017:
Pitching her show
If you want to grow your brand in the media, outside of traditional media, Kristen advises two things (and they are good.)
1. Start Creating Content.
If you don’t know how to do it, you’ll learn how to do it. Trial and error is a good thing!
People are digesting content everywhere online, so make it for them because they are looking for it!
2. Don’t Stop.
Finally, don’t quit. Stay the course, because you don’t know how close you are to making it, until you make it.
For more about Kristen, Pope Productions, and her show The Positive Controversy, visit www.KristenLPope.com or click here.
People couldn’t fathom that Pokémon Go would take the world by storm. The revenues it garnered amounted to $10 million a day. A DAY! The footprint it has left in the augmented reality aspect of the digital domain is a force to be reckoned with.Now, the future is bright for augmented reality games. More developers will seek to capitalize on augmented reality to bring the best in gaming experience for die-hard gamers. Expect to see a plethora of augmented reality games, ads, apps and what not.
2. Niche Market Targeting
The more the online marketing domain grows, the more crowded it becomes. Because of that, marketers have come up with ways to direct their efforts towards niche markets.The advantage lies in creating tailored content for an audience, so clutter can be minimized and loyal reader or customer base can be generated. Leads can be converted via this method in a more cost-efficient manner as the marketer can ascertain the specific demographics, topics, and geographical location of the prospective buyers.Geofencing is a good example of how online marketers are using geographical information of their leads to send them lucrative offers about a new product or service.
3. Live Video Streaming
Social media users crave for live moments. The Facebook ‘Live’ feature, Instagram stories, and Snapchat are all about being in the moment. Now people can view their friends and family enjoying picnics, trips, dinner etc. from miles away, even births and weddings.Celebrities all over the world are resorting to live streaming. They broadcast what they are up to, where they are, and engage with their fans in real time and respond to their comments and questions. The US presidential debate is the classic example of live streaming which garnered in millions of viewers.
4. Data Visualization
We have all learned at one time or another, that raw data can be shared and mapped onto a lot of things in classrooms, but we never really could do it without our teachers and textbooks. The data visualization is going to be the new trend that will shape our reality. It is not just going to be data interpretation or analysis, but instead the use of tools that will amplify the significance of data visualization. In other words, if you ignore this digital marketing trend in 2017, you’ll be at a disadvantage.
5. Immersive Content
This is also known as engaging content that works by complementing virtual reality and augmented reality campaigns. Engaging content generates the pull for your loyal customer base by way of videos, infographics, live webinars and what not.360-degree videos are already making waves in the digital marketing domain. In 2017, it will not merely be about creating content, but instead, delivering experiences.This is a guest post from Rayanne Dany. Rayanne is a digital marketing trends expert. She loves to blog to educate her audience about latest online marketing trends, social media marketing practices, and blogging. She is associated with an assignment writing firm in the UK.
MLM lead generation can be tough. I know because I did it for almost one year as a Younique presenter.
I generated most of my leads online through social media, but if I had to do it all over again, I’d use video and a blog in addition to Facebook.
MLM lead generation
Don’t get me wrong, social media worked very well for me. I built a team of more than 200 under me, earned a free cruise, and made five-figures selling mascara, but if I knew then what I know now about the power of a blog and SEO research, I think those numbers would have been much higher.
Scroll down to see the infographic!
Younique was the first MLM business to operate on social media and have the “group parties.” Now, it’s more common. When things become the norm, you need to look at other ways to sell. Many network marketers aren’t using blogs to sell, but they should.
It’s how most people find what they’re looking for, but the competition is stiff. In fact, if you don’t know how to be found in a Google search, then you are probably wasting your time blogging… unless you have an insanely huge social media following with people who click on every bit of content you post on a daily basis.
Here’s an example.
I wanted to write a blog post titled Blogging for Lead Generation. But when I did SEO keyword research, which you should be doing before you post anything, I realized no one would ever find the blog post. Why? The exact keywords “lead generation” are Googled 6,600 times a month. That sounds great, right? Wrong.
There are 20 million results for that phrase. 20 million!
So after doing some more research, I found the best chance I had to rank high in a Google search about lead generation was to write about MLM lead generation. Now, my odds still aren’t great. MLM lead generation is searched 480 times a month with 530,000 results. But, since I know a thing or two about MLM, lead generation, and blogging – why not take a stab at it?
Yes, it’s hard to show up on the first page of Google… but you can do it. I’m doing it with this post featured on my lifestyle blog. I don’t think it’s a coincidence that post is the most viewed post on Mascara Maven.
See? That’s the power of blogging. It drives traffic to your website!
Check out this infographic I created with statistics I pulled from a variety of marketing outlets. After gathering relevant data, I averaged them all to find the most accurate numbers.
Scroll down to see the infographic!
Due to the nature of the online world and business, I expect these numbers to increase in the coming months and years.
1. You will have more website visitors if your website has a blog.
2. Small businesses with blogs generate more leads.
3. Companies acquire customers via a blog.
4. Consumers trust advice and information posted on a blog.
Because there is so much online today, internet marketing relies on quality content. To get to that quality content, you need catchy headlines and catchy titles.
To learn more about creating catchy headlines that will help increase clicks and conversion rates, scroll down and check out the infographic.
One of the oldest tricks in the book is to create catchy headlines. As with newspaper articles, the headline is the first thing that people see and read about your story. Headlines must be interesting, concise, and true.
Headlines that are sensationalized intentionally just for people to click on the link are penalized by search engines and could seriously affect your ranking.
If you don’t think your headline is great and it could be better, go to a platform that specializes in catchy headlines, like Headline Analyzer. For this post, I got a B+.
7. Use numbers in your headline.
Did you notice the headline in this post? Numbers work great because you can count on the post being skimmable. In a busy world, that’s exactly what many of us need.
Now, check out this cool infographic my friends at Start Blogging Online sent me.
When I was a reporter, I received a lot of press releases. To be honest, I didn’t read many. More on why here, but for the purpose of this blog post, I’m going to teach you how to write a press release and even share a sample press release.
Before you even get started, remember journalists have no interest in giving you a free commercial. They need to tell a story, that means your press release
Must be interesting and relevant to capture their attention and the attention of their audience
Has to be different and include aspects that are new to the journalist and his or her audience
Press Release Template
When it comes to getting your press release read, this is a deal maker or a deal breaker. I compare it to the importance of an email subject line in a busy inbox.Keep your headline short, sweet, and interesting to focus people’s attention on your top line message and stand out.
2. Get to the point
Journalists are busy, so you need to tell them right away why they should care about your news.The first paragraph of your press release should cover the who, what, when, where, why, and how.
3. Add some color with a quote
You should add a quote or two for two reasons:
It adds details to your story that can bring in the emotional element to the facts in the first paragraph.
Some journalists will copy and paste the press release, so you want to be thorough and include everything a journalist needs to tell the story.
5. Provide Additional Newsworthy Information
As you finish, remember you’ve already outlined the most important information. Now, it’s time to offer unique, newsworthy details. You can also tease to the future if your press release warrants it.
6. The Boilerplate
This is the short “about me” section of the press release at the bottom. I like to keep it to two or three sentences.
Some restaurants open and don’t think twice about a rebranding strategy, but others open and need to switch things up in a matter of just a couple of months.
Regardless of whether or not your business is booming, it’s important to evolve a brand over time to maintain the market’s interest and to keep the brand relevant.
Rebranding is creating a new look and feel for an established product or company. The goal of rebranding is to influence customers perception about the business by revitalizing the brand, which in turn, makes it more modern and relevant to the customer’s needs.
Just like a business has a branding strategy before saying, “We’re open for business,” most will eventually need a rebranding strategy months, years, or decades later. Whether it be changing a logo, slogan, interior design, menu, etc., change can be good!
If you change some things, either no one will notice or they won’t care. Sometimes, people will get angry. (Remember the new Instagram logo change?) Either way, you need to make those changes, no matter how minor, a big deal!
6 Rebranding Examples
Host a Media Dinner with Influencers
As a lifestyle blogger, I’ve been to a few media dinners. These are so much fun for local influencers and result in your restaurant earning exposure online and on social media. If your restaurant has a budget, you can hire major influencers to host an event at your restaurant or sponsor a blog post and social media shares.
If you’re looking for something to do at an influencer event, a tasting event is one way to entertain guests. You could make it even more exciting by letting an influencer, or even a guest, rename some of the existing or new dishes and drinks.
Social Media Contest
A nice social media following can’t hurt a business, right? Try doing something to get your customers and potential customers involved by holding a contest on social media. Promote it with ads on social media, table tents in the restaurant, and props like a step and repeat for customers.
Feed the Newsrooms
As a former TV reporter, I have seen food disappear faster than it arrived in multiple newsrooms. You will score points with the media if you send free food!
Tip: Reach out to the news anchors before you send your restaurant’s best and time it to arrive right before the end of the newscast when they have a couple of minutes to chit chat on-air.
Loving my Oreo milkshake from TGIFriday’s in Miami Beach… while pregnant (my #1 craving)
Guest Celebrity Chef or Bartender Night
If you want to bring in traffic, bring in someone who has traffic. This ties in with the first rebranding strategy I mentioned, but think one, big influencer instead of many local ones. For more on how this works in retail with a real housewife, click here.
Tell the Rebranding Story
Some people will notice your rebranding. Some won’t. Either way, you’re rebranding for a reason, so why not turn that into a story for a blog post, a video for your website or social media, a series of social media posts, a pitch for the media, a release for a press release distribution, etc.
When the issue of reading a teleprompter or script comes up, I have heard, “How do I make it sound like I’m not reading?”
The answer: teleprompter practice. If you’re not seen on camera, script practice. The same methods of perfecting your sound apply to both.
When I started in the TV business, I had trouble sounding conversational when I would read a package script. When I started anchoring, I sounded like I was reading a Ron Burgundy teleprompter.
Even if you’re not on TV, it’s important to know how to read in a conversational tone.
create a video or recording for your website or social media
create a video or recording for employee training purposes
read a teleprompter when appearing on TV
ignore a teleprompter when appearing on TV (yes, you’ll see words but won’t read them)
Looking back at old resume tapes makes me cringe. My voice was terrible! It was so obvious I was reading off a script. Changing my voice to sound more conversational was the most challenging part of growing as a TV reporter and anchor.
It’s hard to read and make it sound like you’re not reading. I was reading every sentence the same way and putting the same emphasis at the start, middle, and end. My old news director said the cadence in my voice was the same. I didn’t understand what he meant then, but now I do.
Here are some things I did to help train my voice.
Write the Way you Talk
Sometimes, people try to write all sophisticated and use big words or lots of industry jargon. While it may make you sound super smart, it won’t help you sound conversational.
Writing the way you talk on a daily basis will help you be more conversational because it’s the norm.
When I appear on WPTV presenting Steals and Deals each month, I ignore the teleprompter. Because I want to be conversational, I keep track of my main bullet points and just talk.
Before you start tracking, which is recording what you read, you should start with a countdown. This makes editing a lot easier, but for me, it held me back from sounding like I was having a normal conversation.
Most people start with “3, 2, 1,” then, start tracking. Instead of counting down, I would say, “Hey Jordan,” then, start tracking. Saying, “Hey Jordan,” (who is my best friend) before I read helped me set the tone of what I was about to say. It was like I was telling my friend a story like I would do outside of work.
Around the same time I was working on sounding more conversational, I was also working with a voice coach to bring my voice down. Apparently, it’s on the higher side and doesn’t sound authoritative, so I was coached to make it deeper. (Talk about a double whammy!)
To help with both of these challenges, I would read a newspaper aloud like it was my DIY teleprompter. I would read it either online or while holding it in my hands and just listen to myself. I would read the same story a few times and focus on getting rid of that cadence.
Things sound so different when you hear them out of your mouth yourself, then recorded. For this reason, I suggest you record yourself using your DIY teleprompter. At first, you won’t like it. You may even think you sound stupid, but trust me, you don’t.
Record yourself, listen, Then repeat this a few times. Take a break. Then, do it again. It’s a lot of work, but over time it’ll get better.
Throughout this process, I would watch anchors I admired in my market and nationally. I would repeat what they said, the way they said it.
After doing these things for weeks, then months, I learned to think less about how I was reading things and focused more on what I was reading.
Again, these tips work if you’re reading a script on or off a teleprompter.
If you want to try an online teleprompter and practice with a teleprompter app, here are some to choose from:
The Real Housewives of New Jersey is a great show. It’s just the kind of entertainment I need after a long day of work and temper tantrums.
When you think of the Real Housewives of New Jersey, the first housewife that comes to mind is most likely Teresa Giudice. She is by far the most polarizing cast members for a variety of reasons. With that, comes influence.
Real Housewives = Influence
Influencers are newer to the media relations game, but like bloggers, they come with a price… as they should.
Since social media went from personal use to business use, Facebook wasn’t the only thing cashing in. Influencers caught on and started to charge for, well, their influence. It’s a recent form of advertising that brings brands a bigger ROI than any full page ad in a magazine would – if you do it right.
Influence = Business
When my client Tonia Ryan, the owner of Inance Women’s Clothing Boutique opened her store in Pompano Beach, she did what any other business owner with a budget should do – book an influencer who has the same audience to bring in customers.
I haven’t seen the statistics, but I’m guessing most viewers of Bravo’s Real Housewives franchise are women. Inance is a women’s clothing boutique. If you like Teresa, and you like the way she dresses, you’ll like Inance. (I love it… I mean, look at those outfits!)
Tonia did an amazing job promoting the grand opening event to Real Housewives fans locally. In the store, fans could meet Teresa, talk to her, get her autograph on a picture or her new book, Turning the Tables: From Housewife to Prison and Back Again, and get their picture taken with her. She was even Facetiming with fans friends who couldn’t make it!
As soon as Teresa arrived, she looked around the store and did some shopping. She was even wearing a gorgeous white jumpsuit available at Inance. (Talk about marketing!)
While hundreds of people were waiting, they were checking out the store and shopping.
It was my job to get the local media there, but not just any media. Remember, it all goes back to the brand’s audience. Influential lifestyle and fashion bloggers like April Golightly and 2 Fro Chicks were there. Gossip Extra and Lifestyle Magazine attended. That coverage and the pictures shared will last the store’s lifetime.
Whether you’re a fan of the Real Housewives of Atlanta, the Real Housewives of Beverly Hills, or the Real Housewives of Orange County – I could go on), there is no denying that all things real housewives entertains millions on a daily basis (thanks to re-runs.)
Even if you think it’s garbage reality TV, these women are influential. Influencers make money by bringing in the money. (You’ve heard of the Kardashians too, right?)
Which housewife is your favorite? Do you think she’s the most influential?
Currently, my favorite is Erika Girardi, also known as Erika Jayne. But after working with Teresa Giudice, and witnessing how nice she is, it’s a tight race.
When I started blogging at Mascara Maven, it was just for fun. Then, I got into public relations and quickly learned how influential mommy bloggers could be.
What is a Mommy Blogger?
Well, a mommy blogger is a mom who blogs. (Shocker, right?)
Personally, I don’t like that term. If you’re a mom and you’re a doctor or a lawyer, you’re not a mommy doctor or a mommy lawyer. (I refer to myself as a family blogger, lifestyle blogger, or local blogger.)
Still, the term “mommy blogger” has power… and lots of influence. If you want to know what makes some of the “top mommy bloggers” or “best mommy bloggers” earn money as influencers, read on.
5 reasons Mommy Bloggers are influential
1. They are real.
If you’re not going to be yourself, you probably won’t succeed as a mommy blogger. The best bloggers, and the ones I look up to, are the ones who aren’t afraid to say (or blog) it like it is… or how they feel it is.
No matter what you do, not everyone is going to agree with you. Someone will disagree, comment on your blog post, say something nasty on Facebook, tweet you some hate in 140 characters or less, and the list goes on. You cannot care about the negative things strangers on the internet say.
When my post about piercing my daughter’s ears went viral on Facebook, I got a lot of hate. Maybe it’s because I don’t take too much personally, but I laughed at the hateful (or attempted to be hateful) comments. Honestly, it concerned me more that so many people were negatively affected by my daughter’s ears. Still, the negativity didn’t both me one bit because everything in my post was 100% real.
2. They are entertaining.
I tell my clients this all the time – there is so much crap on the internet today. This blog post is one of millions, yes millions, being posted online in a day. If you want people to take 10 seconds to even see what you’re sharing, you have to be entertaining.
I’m not saying do a song and dance, but give your readers what they want. If you don’t know what they want, ask them, then deliver it.
3. They tell you something you don’t know.
I’m a nerd who loves learning new things, so I visit business blogs on a daily basis. Just like you need to entertain your audience, you need to keep them educated too. Offering value is the best way to do it.
4. They influence you.
Like a blogger can teach you something they know, they can also influence you. This is how mommy bloggers (and some other kinds) make their money. If they are viewed as an influencer, then they will work with brands to influence their readers to become customers of that brand.
Take this blog post I did for Walmart, for example. Walmart thought my Mascara Maven audience, young working moms, would be a great fit for this kind of promotion, so they paid me to promote it with a blog post and social media shares. Because I love video and think video use is so important today, I threw that in as well. Not to mention, this video really helps tell the #GroceryHero story.
PR Tip: Most bloggers charge for this kind of coverage. It is not earned media. It is paid media. If you want to reach a bloggers audience, you must have a budget to pay them before you pitch them. If not, there is no use pitching them.
5. They are there.
Yes, they are there – easily accessible and easy to find. If they’re not on Facebook, Twitter, or Instagram, you can find their latest craft on Pinterest or in your inbox every week with an update or new blog post to share.
Top mommy bloggers don’t just blog every once in a while and hope you’ll catch it when you’re online. They run their blogging business like a well-oiled machine. Everything is scheduled and done for a strategic reason.
Sure, some people blog for fun, some do it as a side hustle (like me), and others devote their time and energy to it like a 9 t0 5. It’s those 9 to 5er’s that are in that mommy bloggers club of influencers.
How to become a Mommy Blogger
That was your next question right? How to become a mommy blogger? Well, this post may help you with the how to become a blogger part, and if you want to throw the word “mommy” in front it, go for it.
I recently had lunch with a friend who wanted to start blogging professionally. I gave her some of what I consider “blogging for beginners” advice, then thought, why not share those tips here on my blog to help others?!
Blogging for Beginners
So many people blog for different reasons – as part of their current job, to make money, and as a hobby are the three most common answers, I assume. Regardless of your why, these steps will help you get started and maintain your blog over time.
Where will your blog be?
Before you begin blogging, you need to know where you’re going to blog. My friend is planning on blogging professionally on a company’s website, but many people want their own space. In that case, you have a few options.
I use WordPress. When it comes to the online world, WordPress is the most recognized and arguably the best platform to be on. The only problem? You’ll most likely need a website developer to help you get it up and running.
If you want to try to take a stab at creating your site yourself, there are plenty of sites to choose from – Squarespace, Wix, Weebly, and the list goes on. I created this entire site on Weebly in two hours. The drag and drop format is idiot proof. (If I can do it, anyone can.)
If you don’t want to commit to a website, check out a place like Medium or the post section on your LinkedIn page.
What’s your blog called?
When you decide where you want your blog to live, you may get a deal on a domain. If not, it’s no big deal. They are usually just $12 a year and you can buy them in a variety of places like GoDaddy, Bluehost, and Google.
When it comes to choosing your domain, Brandon Gaille from the Blog Millionaire is an expert, but here are some quick tips:
Apply SEO keyword research
Try to go after a .com ending
Avoid using – (dashes)
Make sure it fits your niche
Buy your name as a domain and redirect it (Have you tried ChristinaNicholson.com? Hi again.)
What’s your blog’s niche?
Since it’s #4 above, it makes sense to make this the next step. When I started Mascara Maven, I had no idea what I wanted to blog about it. Everything I posted was so random. (It can still appear that way.) Here on Media Maven, it’s all media focused.
Don’t do what I do on my lifestyle blog. Do what I do here – be niched.
I’ve heard the saying, “the riches are in the niches” and it’s very true. Again, whether or not this applies to you goes back to your why.
If you are just blogging as a hobby, then you can post whatever your heart desires whenever you want to. If you are trying to make money or build clientele, I suggest focusing on what you’re good at, what you’re passionate about, and what your expertise is. That makes a perfect niche!
Now, you have your website created. You have your domain. You have your niche. The only thing left to do is to get started. Write something and post it!
Believe it or not, this is where the real work starts.
When I got started, I learned a lot from other bloggers. Some were eager to help someone like me asking for beginner blogger tips. I also taught myself some technical stuff, social media strategies,SEO techniques, graphic design, etc. It all comes with time as you grow as a blogger.
You can find tons of advice online about how to monetize your blog, how to grow your following online, how to grow your email list, how to design the perfect about me page, and the list goes on. There is so much! If I only offered you one piece of advice, it’d be this – be consistent.
Ask yourself this question, “How often can I research, write, and promote a blog post?” If the answer is three times a week, then you need to do this three times a week, every week. If the answer is once a month, then you need to do this once a month, every month.
In the process of blogging, you will build an audience and that audience will expect to see you online, with certain content, at certain times.
Here, it’s always Monday. On Mascara Maven, it’s always Friday.
So, now that you know what you need to do to get started blogging, what are you waiting for?
Did you know the about page is the most looked at page on your website?
8 Simple About Me Page Examples
Many people who visit your about me page are first-time visitors wanting to know if they should invest more time in you. So what should your about me page include? Well, a few things. Downloading this guide will help too.
Visual About Me Page
When you see nothing but text, you get bored and probably think, “I don’t want to read all of that!” I think it’s important to show who you are visually – whether it be through bigger, more unique text or an interesting photo of you.
I love this about me page because of the clear headline, sub-headline, picture, and my favorite part – the “that’s me” with the arrow.
Clear About Me Page
I’ve read about me pages before and have thought, “I still don’t know what this person does or if I need their services.” Some read like a company’s very broad mission statement.
Be clear. When your audience is able to see who you are and what you do right away, they are more likely to act.
I love this about me page, which also makes a great home page, because the first sentence is so clear. Do you need a web designer or not? If so, you’ll keep reading. If not, you’re in the wrong place.
I’m a big fan of this about me page too. Instead of explaining what the person does in the headline, it’s written as more of a tease. I love the skills bar graph and humor in it as well. I also got a kick out of the “Hire me. I’m really good.”
Branded About Me Page
Make sure your about me page is on brand. Does it feature your brand’s colors? Your brand’s fonts? Everything should show your brand so when someone sees an image, they say, “Oh, that’s from (insert your name here).”
This one is so unique. It’s instantly recognizable and would be pretty difficult to confuse with another brand.
Personal About Me Page
Yes, you’re probably looking at websites for professional business, not personal reasons. Still, it’s nice to see glimpses into people’s personal lives. I’m not just choosing Brandon Gaille’s about page because I’m a student of his, but because I really like his approach. The sub-headline hooks me. Yes, it’s a little longer than most, but his story is a little longer than most. It’s fitting.
I also like that his about me page isn’t titled “about” or “about me.” Instead, it’s “read my story” and that title couldn’t be a better fit for him.
I’m a big fan of Pat Flynn from Smart Passive Income. Never mind his about page, I love his entire site! It’s so clean and easy to navigate… but back to about pages. His about page shows another great example of sharing some of his personal life successfully. He doesn’t only explain his brand (professional), but shares a family picture (personal). Side note: My favorite part of his podcast episodes are the fun facts in the opening.
Helpful About Me Page
I saved the best for last. The number one reason people are checking out your about me page is to see if you can help them – whether it be with a service you provide or product you sell.
The Femtrepreneur homepage acts as an about page and I think it’s brilliant. I’m also a student of Mariah Coz and have learned so much from her – including sharing value right away and she practices what she preaches. If you aren’t offering your audience help and telling them how you’re going to help them, they will leave. As soon as you visit Mariah’s site, you see “Tell me how I can help you!” followed by three options for solutions that fall under her expertise – growing an email list, conducting webinars, and creating, selling, and launching online courses.
I’m also a big fan of Melyssa Griffin and she does the same thing on her about me page. Right away, she asks what you need help with. If growing your audience, monetizing your passion, or standing out online is what you’re looking for, she’s got you covered!
While you’re here, visit my “about” page by clicking here. I include two things I didn’t mention above that I’m a big fan of:
Call to action
Why video? Well, that’s kind of my thing. I’m a former on-air personality, so I feel comfortable in front of the camera and creating videos is something I do for clients. Plus, statistics show people are more likely to watch a video than reading text.
I like to include a call to action as well… and that’s pretty common. You’re on my about page for a reason, so I want to make sure you act if you’re intrigued by what you see. By including a call to action there, you’re making things easier for the person visiting your site, which in turn, helps me out as well.
Over on my lifestyle blog, Christina All Day, I use a picture of me blogging and start the page by saying, “Hi, I’m Christina.” Check it out here!
So, what simple about me page examples did you like the best?
If you read any of my other blog posts, you know there is a lot under the public relations umbrella. One of many things is blogging. Not only should every business have a website and that website have a blog (like this one), but you should also be blogging on other sites.
When you write or blog for other outlets, you are introducing yourself and your brand to an entirely new audience. You are also increasing your chances of being found in a Google search as your SEO gets better and better with each post.
Tens of millions of people visit the Huffington Post website every month. It also has one of the most engaged audiences on Facebook. Since Facebook has cut down on businesses reaching audiences organically, this is huge.
To be featured in the Huffington Post, you’ll need to know some Huffington Post blog submission guidelines.
Email the Huffington Post
Yes, it sounds obvious… and it is. On the contact us page, there are a few options. Depending on your goal, you either want to submit a news tip to editors with the Huffington Post or pitch an idea for a blog post.
Before Arianna Huffington resigned from her position as CEO, many would-be bloggers emailed her directly to submit their pitch. She earned quite a reputation for responding to emails, connecting editors with writers, and getting those new writers set up with an account to guest post.
Once you are an official contributing blogger, you can submit as many blog posts as you’d like… as long as they fall within the guidelines of the Huffington Post blog. After you publish a post, it’s up to you to promote it to earn exposure. The Huffington Post has too much content to promote it all, so it’s on you!
Receive the Invite
The blogging platform has changed a bit since Arianna Huffington left her position as the editor-in-chief. Now, instead of being accepted as a blogger after a submission, you can also be invited to become a contributor. Today, more people are contributing for this reason. I guess you could say it’s easier to “get in.”
Acknowledge the Benefits
As I’ve mentioned, blogging on your own platform is very important. If you want to reach another audience, blogging elsewhere is a must. By becoming a Huffington Post blogger, you will earn recognition by others.
Anyone can create a blog, but there is another feeling and sense of status or authority when your content is published elsewhere. Your standing is elevated when you’re published somewhere else, especially on a site like Huffington Post.
At the end of the day, it’s all about earning publicity and getting more eyeballs on your brand. I hope these Huffington Post blog submission guidelines help you start blogging on the Huffington Post. If so, let me know here in the comments section.
If you are running any sort of business online you need traffic. Otherwise, your website is really just a business card, right?
When we talk about traffic, there are really only a few kinds that are reliable and consistent:
regular visitors (people who already know you and love your stuff)
visitors from ads (Google Ads, Facebook Ads, etc.)
The rest are up and down, or kinda hit and miss – like:
social media (Tweets last minutes, Facebook makes you pay, Instagram is heading that way)
your site being mentioned on a big blog (I got mentioned by Social Media Examiner last month – that meant 3,000 visitors in a few days, but now… zero!)
Google on the other hand sends me 60-70% of my traffic month over month, consistently (and often growing).
Mistakes That Are Hurting Your SEO (And Google)
Google is a little sensitive these days, so you have to be careful you don’t do anything that could upset them!
But, once you know a few of the easy to avoid mistakes, things start to go a lot smoother.
1. You Have Put Up A Big Fat “No Visitors” Sign
This is a killer.
It is unlikely that you are doing this, but, if you are – Google will totally ignore you.
Don’t stop reading now though, thinking you won’t have made this mistake. I just started working with a client recently and they were doing it. And they are certainly not the first.
Zero Google traffic.
Google takes their cues from what you do on your website. And if you accidentally put up a NO VISITORS (which in SEO is called NO INDEX) they WILL not come by and visit.
This means you will not appear in search results at all.
How do you check this?
1. You can either head to this website and enter your URL
2. Head over to Google and type in the following…
(or site:www.yourwebsite.com) if you use the www.
What you should see is this:
Ignore the first result, that is usually an ad from Google.
But the rest should show your pages. And at the top, the number of pages/posts that Google is currently keeping in their index (showing in search results).
If nothing comes up, then…
YOU HAVE A BIG PROBLEM.
Fixing it means getting someone technical involved to see what is stopping Google from indexing your site. If you use WordPress there is a checkbox you might have checked that does this. Or, it could be in your robots.txt (Don’t know what that is? Don’t worry, your tech guy/gal should.)
2. You Are Not Optimizing Your Content
Sounds kinda complicated, but it does not have to be.
SEO optimization of your content (pages or posts) is quite a simple process. It involves putting your chosen “keywords” in the right places.
…and maybe a couple of other places in the content, maximum. Don’t do more. Because Google is crushing people for over-optimizing too – AKAtoo many keywords in your content.
If you want to see what a little keyword optimization can do for you, check out a recent post I did on no follow SEO links.
You can see in this picture above that the main keywords (NoFollow Links SEO) are present in all the right places.
As a result, this post is already on page 1 for a number of keywords on Google.
Tip:Ensure you are keyword optimizing all your pages and posts.
3. Spraying And Praying
The last one is a doozy. I see most bloggers or content creators (including myself in the past) doing this. In fact, I just pulled up a friend of mine doing this the other day. So, chances are, you might be doing it too.
Spraying and praying – what do I mean by that?
You write content, based on what you think is a good idea (keyword), without any research into whether people are actually searching for the topic.
Sure, sometimes you just have to get something off your chest. Or, answer a burning question all your followers have been asking.
However, if you are aiming to be found on Google, and get significant traffic as a result…
You have to check if anyone is searching for what you are about to write.
There are a bunch of ways to do this, but the simplest is to get yourself a Google Adwords account and use the Keyword Planner.
Then, you can jump in and see if there is any “volume” (ie. searchers per month) for the idea you are thinking of writing about.
That is the first step in any decent keyword research.
You also need to go a little deeper too (find related words, find out if you can even get to the top of Google, etc.) but that is way too much for one blog post.
(You can read even more about creating the perfect SEO optimized content on my blog if you are adventurous!)
Putting It All Together
A lot of the big secrets of SEO are actually pretty simple.
You just have to spend a little time doing some keyword research, optimizing your content, and making sure your website is on solid ground.
This is a guest post by Ashley Faulkes of Mad Lemmings.
When people think of public relations, they think of hiring someone to help them get on TV, write blog posts, or plan an event. Yes, all of that is great, but do you know what’s even better? Customer service.
Good Customer Service
Think about the way you react when you experience great customer service. You tell everyone about it, right? Word of mouth and referrals are what grow businesses. This is why it’s so important to treat every, single customer like he or she could make or break your business… because I believe one customer has the power to do that.
Take a look at this example. A small fish and chips restaurant made international headlines without paying a dime. Instead, the owner of the restaurant gave one customer above and beyond customer service. In return, he posted one thing to his Facebook page, and now we all know about Whitbie’s Fish and Chips in Canada. Not to mention, within two days of this post, the owner of Whitbie’s saw about 1,000 customers.
While I love seeing stories like this one, you usually see more of the negative ones. Thanks to social media today, it’s so easy to hop online and complain about anything and everything. Sometimes a business will reply and try to make things right. Other times, it won’t.
Bad Customer Service
Let me give you a personal example of bad customer service… and the inspiration for this post. After I bought a laptop from Costco, it started running slowly – so slow, I stopped using it for months. Then, I remembered I was under a warranty with Costco, so I should try to get it taken care of. (Duh!) In the span of one month, I spent hours talking to people in Fort Myers who work with Costco Concierge Services in tech support. When I say hours, I mean I spoke with about 60 different people – Aaron, Justin, Mary, Aleah, Bret, Anthony… you get my drift. While they were all very nice (well, all of the except Bret), they couldn’t help me. In fact, they made my problem even worse.
I wanted a faster laptop. Instead, videos I created for clients were deleted. Still, I was denied a return. Then, tech support wanted to keep “troubleshooting.” Well, that troubleshooting led to me losing even more – my video editing software (which costs twice as much as the laptop) and Microsoft Office… which was supposed to come installed on the laptop. Yes, I lost that too!
You’d think after all of this, costing me time and money, they would apologize and let me return the laptop. A $500 HP Pavilion… to a huge company… like Costco.
Guess what? They want to keep “troubleshooting.” (They like that word at Costco Concierge Services.) As you can imagine, after dozens of hours and thousands of dollars lost, I just didn’t have it in me.
The Result of Bad Customer Service
Earlier this month, in the midst of all this troubleshooting, I got a $10 Costco gift card for referring my sister to become an executive member. It was the day after Dori in the Pompano Beach store took time out of her day to fight for good customer service. On the phone, I heard her say, “Can you please authorize a return to keep this member happy? You guys lost her data trying to fix something and it didn’t work. Can we just give her good customer service?”
Now, because of my experience with Costco, the concierge service, tech support, and the people in service dispatch, I will not refer people to Costco.
Costco doesn’t care one bit. Why would they? I’m one of 85 million members. That’s a pretty small fish in a gigantic ocean. The company does about 100 billion dollars in sales every year. Do you think they care about me losing something that pays my bills? No way… but with that kind of income, you kind wonder why they wouldn’t just let a woman in PR, with a big mouth, return her $500 laptop?!
UPDATE: Two days after this post was originally published, a local store manager called and asked, “When can you come in and return your laptop?”
Hence, why you should treat every customer like they have a big mouth.
Not to get too far into another bad customer service story, but LG refused to help me with a mold problem in my front load washer. The company insisted on blaming me taking poor care of it and using too much detergent, despite numerous class action lawsuits against makers of front load washers for this exact problem. But, as soon as a representative was contacted by one of my colleagues in the media to produce a follow-up story to a previous investigation, my washer was fixed in days.
So, the result of bad customer service cannot only end with the loss of a customer, but with many people knowing the details of why that customer is a former customer.
The Moral of the Story
If you are a small business owner, or you work with small business owners, practice good customer service. I’m not saying the customer is always right. I know there are some real pains in the you know what trying to wheel and deal business owners. I know no matter what you do, you can’t make everyone happy. But, at the end of the day, people do business with people they know, like, and trust.
When I was a reporter, I hated getting phone calls. In fact, I was very proactive about calling people who wanted or needed to hear from me, just so they wouldn’t call me. The reason I didn’t like receiving phone calls as a reporter is the same reason I don’t like calling reporters. But now, since I joined “the dark side,” (reporter to publicist) it’s my job to call reporters.
A nameless reporter from the Washington Post ripped me a new one recently when I called her to follow up on a pitch. I knew exactly who she was, what she has written about, followed her on Twitter, and why she’d be interested in what I had to tell her. Clearly, this wasn’t a random call. Still, she was extremely rude, showed no common courtesy, or phone etiquette… which is shocking from someone in the communications industry.
This experience led me to start a discussion with other PR professionals and reporters from across the country. While some say, “Don’t call a reporter. They hate that! Just send an e-mail,” others say, “I’ve built great relationships with reporters over the phone that have turned into great coverage for my client.” So, this isn’t a black or white/right or wrong issue… which makes my job even harder.
Why I didn’t like receiving phone calls as a reporter is exactly why I don’t like calling reporters
Phone calls can rarely be timed right.
I could be in the middle of an interview, in the groove writing my script, or about to go live when my phone rings. It’s not a good time to talk. Now, while this is of no fault to the person on the other line trying to reach me, it’s a risk you take when you call a reporter – catching him or her at a bad time. As a reporter, your schedule is different every day and it’s always changing, so even scheduling a call can be tough.
Phone calls can be unproductive.
If you’re calling about something that doesn’t interest the other person, you wasted your time and theirs. Then, if you’re calling about something that does interest the other person, they may want to write down some details… and things like that would be better over an e-mail.
Still, some things are easier to explain over a phone call. You don’t only get to hear someone’s voice, but you can talk through any confusion and cut the back and forth down to a minimum with a phone call. It’s hard to show emotion or emphasis in text, but not over the phone. While some phone calls are unproductive, some may work… depending.
Phone calls are time consuming.
In this business, we all have different styles on the phone, different styles in storytelling, and different styles in how we pitch. Plus, we are all busy. Most of us are over worked and under paid. Unfortunately, that’s just the way it is today.
For this reason, I cut the small talk and get straight to the point. First, I’ll say “Hi, how are you…” and lead in with something that tells me the person on the other line has a minute to talk. If not, there’s nothing wrong with saying, “Now isn’t a good time. Could you call me back later or just send me an e-mail?”
If I didn’t have time for a phone call, I wouldn’t take one. If I did, and the phone call was going too long, I’d say that… politely. But in my experience working with people in PR when I was a reporter, a few wanted to go on and on and on about their client (and the free commercial they wanted you to give them) until I said “yes.” It was almost impossible to get off the phone!
It can all be put in an e-mail.
I mentioned my focus group of 18,000+ in the media industry regarding this phone call I made and the negative response I got. Well, most people kept going back to e-mail… and I totally understand why.
When I was a reporter, I loved emails. I could read one whenever I wanted. I could respond to one whenever I wanted. It’s the most convenient form of communication – perfect for almost anyone in any industry!
I was on the receiving end of a lot of media pitches. Some I read, some I didn’t. (Yes, I judged by the subject line.) For this reason, it’s so easy to miss something in an e-mail. Our inboxes are jam packed, so skipping over something important is totally understandable.
But on the flip side, if I did see it and I liked it, I would’ve responded. If I didn’t respond, it’s because I didn’t like it. That’s the way a reporter thinks.
But a publicists thinks, “That person never responded. Maybe they missed it. If they didn’t like the story, all they had to do was tell me “no” and I’d stop following up.” Now, this is new to me. I didn’t get it before as a reporter. As a publicist, I like to pitch until I hear a “no.”
Why? Because someone is paying me to pitch their brand to the media.
The conversation may go like this:
Me: “I sent a lot of e-mails, but didn’t get many responses.”
Client: “Did you follow up?”
Me: “Yes, I followed up with an e-mail, but that was ignored too.”
Client: “Did you call?”
Me: “Oh no, I can’t call. Reporters hate that!”
How terrible is that?! You can’t tell a client that. That is why phone calls are necessary, even if nine times out of 10, you know the person on the other line doesn’t want to talk to you… and may be downright mean and call you names.
It’s okay, when I was a reporter, people were rude and called me names too. Now, instead of getting it from alleged criminals with a microphone I’m sticking in their face, I’m getting it from reporters… my former self. (Note: I was never rude to publicists when they called me. It’s just not necessary. Not then, not now.)
To reiterate, we are all busy. We all have things to do. Talking on the phone can be an inconvenience at times, but it’s something we need to do on both sides to do our job successfully. We also need to work together. After all, we are working towards the same goal – to tell a great story that educates and entertains our audience. Sometimes, that can start over e-mail and sometimes it can start over the phone.
If you aren’t using video and drones in real estate yet, you should start. While video should be used to market any business, the real estate industry has so much to gain because of its visual product.
My friend Renee Stoll with Big Red Media is an expert on this topic. Like me, she is a former TV reporter who is a great writer, producer and videographer. Now, she works in the real estate industry and is combining all of her skills to modernize the way agents market themselves, their expertise, and their business.
In real estate, pictures are a must… but it’s 2016. Not only is video more engaging, but it’s more popular. Now, it’s time to take it to the next level by using drone photography.This is something Renee is ahead of the game on and does very well.
Using a drone in real estate
There are so many benefits to droning in real estate.
It gives you the opportunity to show off a large or opulent home and its surroundings from a bird’s eye view.
You can set yourself apart when you post to real estate websites and social media.
Using still pictures from drones videos look amazing in mass flyer emails and pictures in MLS listings. (Don’t forget, you can also link to the drone video!)
Why you should be droning
Besides fashion, I can’t think of another industry that is more visual than real estate. If you’re going to showcase the beauty of something, you should really showcase it through droning. Need more convincing?
For homes priced above $400,000, it’s becoming standard to have drone images and/or videos that show the extra mile an agent is willing to go for quality.
Content with relevant images and videos, whether it be your website or an email blast, get 94% more views. That’s huge!
Having a video on the landing page of your real estate website can get you an 86% customer conversion rate.Hello! Those are new clients! For example, take a look at this drone photography business that recently started with just a video on a landing page video. The creator has already scored drone work for large commercial corporations because of it. It pulls you in, doesn’t it?!
When you want to show a large estate that sits on a gorgeous piece of land, probably waterfront, shooting a picture or video on the ground will never give you the same wow factor – no matter how great the photographer is. I don’t think a still picture can rely what this video does at :20 seconds.
What you need to know before you drone or hire someone to drone
1. The FAA issued new drone laws in June of 2016 that will be implemented mid-August. If you hire someone before then, make sure they have their Section 333 Exemption. You can look up their business or name at regulations.gov and see their exemption, but incase the website is not updated, a drone operator should have a letter issuing exemption.
This exemption is what the FAA is currently issuing to commercial drone operators, until August. Yes, anyone can drone for recreational purposes, however, Renee suggests using an experienced drone operator who understands air space. For real estate videos, you typically don’t have to go higher than 100 feet to get great drone shots. The maximum allowed by the FAA is 400 feet. To be safe, ask your drone operator how high he or she takes shots. If you’re trying to get pictures of 20 acres, than 400 feet may be necessary… but for a home, it’s probably not.
2. Under the rule to be implemented in August, the person flying a drone must be at least 16 years old and have a remote pilot certificate with a small UAS rating, or be directly supervised by someone with such a certificate.
To qualify for a remote pilot certificate, an individual must either pass an initial aeronautical knowledge test at an FAA-approved knowledge testing center or have an existing non-student Part 61 pilot certificate. If qualifying under the latter provision, a pilot must have completed a flight review in the previous 24 months and must take a UAS online training course provided by the FAA. The TSA will conduct a security background check of all remote pilot applications prior to issuance of a certificate. (Who knew droning was so serious?!)
What to ask a drone operator
What height levels do you take pictures?
Most drone pictures are taken at two different heights – a mid-level (30-50 feet) and then a higher level (50-100 feet). For video, you likely want the operator to shoot lifting from the ground up to get that wow factor.
2. What format will I get the video in?
WAV files are great, but they are very large files and will be hard to load and edit on your own. MP4 files are smaller and easier to load if you don’t have a fast computer.
3. Will you edit my video and add music or a voiceover?
This is an example of pictures and drone video with added music and VO for a multi-million dollar home.
4. What time of day will you take pictures or video?
Sometimes, an operator may need to do this in two separate shoots. If the large waterfront backyard is the selling point, you may want the drone operator to shoot when the sun is directly on that side of the house. Mid-day, the sun may cause shadows on the other side of the house… or maybe you want a sunset shot on the backyard to show potential buyers what it would be like to sit there and watch the amazing sunsets. Those are some things to keep in mind.
Final droning tips
Renee with Big Red Media says her biggest pet peeve is when a drone operator parks in the driveway and the car is in the shot! In the video Renee voiced and edited that is linked above, the drone operator parked his blue truck in front of a $7.9 million dollar house. She ended up finding ways to edit out most of that footage for that reason.
Most importantly, talk to who you hire and make sure he or she knows exactly what your expectations are… and you know exactly what he or she is capable of. Also, Be sure to make a list of things that are important, so you don’t forget to get your points across.
Bloggers are tricky. I recently got a lot of heat for a blog post I wrote about bloggers and why I don’t pitch them. To be clear, I do pitch bloggers and/or influencers, but I am very selective.This is the deal with bloggers, nine times out of 10 you will need a budget to pay them. That’s not earning coverage. That’s paying for it. There is a difference between editorial and advertorial. Most public relations firms or publicists are hired to earn coverage and not pay for it. On one hand, journalists cannot accept payment for their work. That is unethical. However many journalists blog. I am a journalist, and I also accept payment for blogs. (Not here. On Mascara Maven.) The difference is noting a conflict of interest and/or disclosing when the coverage is paid for. If a blogger accepts a payment of any kind, it must be disclosed on the blog. This is a federal law… and it’s pretty new because of the way the blogosphere and social media influencing has blown up in the last few years. Some bloggers will throw you a bone and post something free of charge. This doesn’t happen a lot, but if the blogger and/or influencer is a friend or truly loves your brand, it could happen.
If a client has an extra budget for advertising, then the vetting process begins… and this gets even trickier. (Why vet? Because there are millions of bloggers and influencers online looking to make money because they are in a lucrative business.)
Usually, a blogger will respond to your pitch with a media kit that includes information about their reach on their site and on their social media channels as well at rates, etc. This is where I, as a blogger, get frustrated. Not with the rates, but with the reach. Growing an organic following of people who truly like your brand takes time – months, if not years. Too many bloggers fake their following, for lack of a better word. When I say fake, I mean a couple of things. Here’s one: Their following is paid for. Yes, there are quite a few places that offer the service of buying visits to your website, likes on your Facebook page, comments on Instagram, followers on Twitter, etc.
Look at this site. It’s slogan is Fastlane to Online Fame! (So embarrassing!) If you want to promote your brand online, you do not want to pay someone who claims to have a huge following, but in reality it’s this. It will do nothing for your brand. These fake numbers are not real people who will become customers. But how do you know if the following is real or paid for? I can tell who puts money into a service like this by looking at the comments onmy Instagram account. The comments are always so random and have nothing to do with the picture. (A downfall of automation.) How else do you tell? Well, there’s an app for that! Actually, there are a few apps for that. They aren’t 100% accurate because some count inactive accounts and in a few cases, it’s hard to tell who’s real and who’s fake. There is an app called Fakers that basically calls people out on a fake following. For example, I get terrible pitches from a woman at a PR firm that will remain unnamed. In her pitches, she starts by basically saying, “As a thank you for sharing this news on your outlet, we will share it with our 117,000 Twitter followers.” Being a social media manager, I wanted to check out this amazing Twitter account.Well, most of those followers are fake. Paid for. It’s a shame too because 21% of 117,000 is more than 23,000. That’s a great Twitter following. Why ruin it by buying fake followers?!There are also other ways to tell. Check outmy Twitter following. It is growing, but it is slow and steady. If one day you see numbers spike, someone just went viral (which is rare) or they bought their following.This is why bloggers are tricky. It can be hard to tell if a blogger really will have a positive impact on your brand or if you’re just throwing money away. (That’s the marketing industry in general.)There are also Facebook groups devoted to helping bloggers get more likes and comments. I actually used to participate in them when I started blogging. I thought it was great to have people read my blog, like my Facebook page, and comment on a post. Then, I remembered why they were doing it – because I would return the favor, whether or not I liked the content or not. In some groups, there are even rules that state you will get kicked out if you don’t like or comment in return. Keep in mind, these aren’t friends we’re talking about. Showing a friend or acquantance support online is completely different. These are complete strangers on the internet. I felt like it was a misrepresentation, not to mention very time consuming, so my participation in those groups was very short lived. (In case you haven’t noticed, I don’t care about how things look. I care about how things really are. I’m a principle person.)
Now, don’t get me wrong, as a blogger, it’s a great way to promote your blog and get it in front of others who may turn into true fans, but the majority just want the numbers to say, “Look at my numbers.” I’d rather have 100 real views, likes, followers, and comments than 10,000 fakes ones. If you’re paying for coverage, I’m sure you would agree you’d like to see real numbers.
Today, I read blogs, comment, like, and all that, but it’s because I want to, not because I’m getting something out of it in return.
With all of that said, this goes to show how influential bloggers are. Some operate their blogging business honestly and have a real following. Others want to get there too, but unfortunately, are taking short cuts.So, if you are looking to spend money on a blogger or influencer in exchange for publicity, make sure you know what you’re paying for.
Don’t get me wrong, I love stock photos. I could look at them all day long. One of my favorite things about blogging is choosing them, but I should focus on them less… and you should too.
It’s no secret using images in branding increases… just about everything – clicks, open-rates, sales, engagement – I could go on.
Photography is very important in branding. Images can say so much more than words. Plus, people are visual. We like to see things! Posts with images get more clicks for a reason. Whether it be for yourself or your business, you need to use images in branding… personal images, not stock photos.
I have some stock photos for branding on my website, social media, and blogs. But do you know what works better? Using your photos for branding.
I’m in the process of updating some of the images on my website, social media, and marketing materials to show my audience more of me and my brand. I recently teamed up with Sally Butanowicz of Timed Beauty in South Florida to get some more personal, branding pictures done. For these pictures, I chose a red dress (because the Media Maven color is red) and two graphic t-shirts (because I love graphic t-shirts) that basically spell out what I do – public relations and blog.
This is why I think you should start saying no to stock photos… not all of them, just some of them:
Your brand’s personality
Even though stock photos are beautiful, they are common. They tell the story of your industry, but not your brand because they don’t show you, your product, your service, your customers, your clients, etc. Pictures say a lot, but personal pictures showcasing your brand say more.
Your marketing materials
People do business with people they know, like, and trust. Because of that, you need to show them that person, whether it be the people behind the brand or the person who is the brand.
There is no competition. Anyone can use a stock photo, but no one can use a picture of you or your business. That’s your brand. It’s what sets yourself apart.
It’s all about the images and this infographic explains it perfectly. (It’s an image. Shocker.)
There are a lot of pains and a lot of gains in the public relations industry. Some things are understood, while others things are not… by both the clients and the media. The business is changing and so are the rules.
I operate my business very transparently. I’m not going to sugar coat things or send false promises your way, so if you want to know some things, sit back… here are eight things you didn’t know about the public relations industry.
It’s not about sending emails. It’s about building relationships. My contacts in the media don’t owe me anything, so I need to maintain good working relationships with them in order to do my job successfully. Luckily, I worked on that side of things for 10 years and have great relationships with people in the industry. True story: I have seen stories turned down because of the less than likability factor of the publicist handling the client, even though the client was a great fit for a story. Also, I have earned many clients publicity after sending a Facebook message to a friend.
Media relations take time. If you want to see results fast, buy an advertisement. If you want to see more meaningful results over time, hire a publicist. Timing is everything when it comes to earned media. Just because it’s not in print today, doesn’t mean it won’t be in three months. Be patient.
We can only lead a horse to water. If you want publicity, that’s on me as a PR professional. But if you are not doing your part as a business owner to get that horse to the drink the water I led them to, there is only so much I can do at that point. For example, if your website needs help, I will refer you to one of the website developers I work with. What you choose to do after that is out of my control. I once had a client who wanted me to promote her business, but her website wasn’t completed yet. If your online store isn’t open for business, what’s the point of media coverage?
Our work never stops. News is a never ending cycle. It’s just about impossible to take a day off. It could mean a missed opportunity. (That’s why when we reach out to you with a question or request for a certain picture, we need it ASAP.)
There is a level of skill and expertise to what we do. I am providing a service that has taken me years to learn through a variety of different experiences. Just because you have a Facebook page or Instagram account does not mean you know how to strategically promote a business via social media. If I had a dollar every time someone told me they didn’t need social media help because their nephew was doing it for them in their spare time…
What you pay for may not be what it seems. Don’t be fooled by the big, beautiful office and fancy website of a well known firm. Many times, the people running the firm won’t even send an email on your behalf. After you pay your retainer, your campaign is given to a low level staffer to do all the work. Make sure you know who is really working on your account.What is published or aired is usually out of our control. Remember, we don’t write the articles or direct the live TV interviews. Instead, we make you look good so other people want to tell the story we’re pitching them. Sometimes, you may not like the way something is written or the way a question is asked. That’s public relations – how someone in the public is perceiving you, your brand, or your business. I once represented a baby product and around National Reading Month. During that time, I used the product to promote reading to infants and included the benefits of doing so. Well, one writer I pitched happened to have a child who was deaf. She did not believe reading to infants was beneficial at all. Needless to say, she didn’t write an amazing review. Sometimes, these things happen.
No one wants to give you a free commercial. It’s your business and it’s your product, so of course you think it’s the best thing since sliced bread and makes a great story… but so does every other entrepreneur. It needs to be more than that to earn media coverage. For this reason, let your publicist guide the process of developing the newsworthy content for the media.
Interested in learning more about public relations? Well, you’re in the right place. Not only do I fill this blog with tons of PR information, but you may love my new online course, Master your PR. It teaches you exactly what to do to earn your brand media exposure without spending big bucks on public relations.
Because of my decade of experience working on-air, then in public relations – I know what works and what doesn’t… and I’m going to share it all with you! I’ve gotten clients featured on the Today Show, the Rachael Ray Show, in the Chicago Tribune, Washington Post, Men’s Fitness, Food & Wine, Entrepreneur, and much more.
I attribute my success to two things:
Maintaining great relations with colleagues in the media industry
Telling great, newsworthy stories
While, I can’t give you my relationships with media professionals, I can tell you how to start them, build them, and keep them. I can also direct you, so you’re able to find your brand’s story, craft it, and pitch it to the media.
I’ll teach you all of this, step-by-step. By the end of Master your PR, you will know:
How to find your brands story
How to find the correct media, then pitch them effectively
How to talk to the media so you and your brand shine
How to become a regular on TV as a panelist
How to earn yourself publicity as an expert in your industry, and much more
To be honest, I never cared too much about National Small Business Week. I didn’t even know there was such a thing. But now I’m a small business owner, so FYI, it’s the first week of May.
I’m a big fan of small business news and WalletHub has just released the best small cities to start a business… and one is just a hop, skip, and a jump from where I started my public relations firm in Coral Springs. WalletHubs data set ranges from “average growth in number of small businesses” and “prevalence of investors” to “office-space affordability” and “corporate taxes.”
So, the top 10 best small cities to start a business are:
10. Deerfield Beach, FL (right by me!)
9. Cheyenne, WY
8. Dothan, AL
7. Clearfield, UT
6. Inver Grove, UT
5. La Vergne, TN
4. Jefferson City, MO
3. Brighton, NY
2. North Chicago, IL
1. Holland, MI
Another fun fact: I’m also very close to Miami Beach, that has the highest number of startups per 100,000 residents, 246. That is seven times higher than in Salisbury, Md., the city with the lowest, 35.
I think any business owner, brand, or marketer would love to have a great publicist in their corner. The problem? It’s costly and many businesses just do not have the budget. So, what do you do when you can’t afford PR? You do it yourself, right? Well, there’s another problem.
How can you master your PR if you don’t really know what to do? Sure, you know a thing or two. It can’t be too hard to make some phone calls or send an email here or there in-between other daily work tasks. Actually, there is a lot to it… good thing I’m here to help!
When I’m not acting as a publicist, I’m teaching business owners, brands, and marketers how to do their own PR. Now, I’m sharing my decade+ of experience in the media industry with all of you… well, everyone online at least. Check out Master your PR. This is an online course that covers everything! Want to try a bit for free first? Send me an email at Christina@MediaMavenAndMore.com.
And I mean ev-er-y-thing. I get into how to find your brands story, who to pitch it to, how to handle a crisis situation, how to get a ROI by using social media, and I even tell you personal stories about how I’ve earned brands major media exposure. With that, comes some videos, worksheets, and checklists to help you along.
Here are five tips on using video to market your business:
Consider your audience. You need to make sure the promotion is relevant to your audience. If it’s not, you’re wasting your time.
Tell a story. This is a big one, because so many brands want to promote instead of telling a meaningful story. A great story will get you further and will make for an even better commercial. Take a look at this video I did for Doral Buick GMC. It was so much fun and I think it comes across onscreen.
Promote it. It should hit your website first, then, social media! This is where social media is key. It’s the best platform to share your work with current and potential future customers. Depending on the outlet, you may get :15, :30, etc., so keep that in mind when posting. I’ve even created a series of videos just for those outlets because of time constraints. On Facebook, I posted this video to my fan page and pinned it to the top. That ensures a wider reach. (Click here to read more on the importance of social media.)Keep it short. I don’t think anyone has the attention span to watch something longer than two to three minutes. There is just too much for us to see online. We are at the hands of information overload, so we need to tell stories with emotion while entertaining and educating fast. (It’s why video is the best!) Here is another video I did that includes all of those things in just 30 seconds.
Sidenote: The only time a video entertained me for a long period of time recently (13 minutes) was this one. Watch it. It’s too funny.
Create a call to action. Someone just watched the recording you created, now what? Make sure your website, phone number, email address, coupon code, whatever is accessible when the video ends. If not, what was the point?
Let’s be honest, we all waste a lot of time. I’m sure many of you reading this hate meetings for this reason. If it’s an hour long, I’d bet about 10 minutes of it was productive. Then, there is the meeting to talk about the meeting. I could go on. If you haven’t noticed by now, I love finding ways to be more productive.
Here are my top six ways to increase productivity:
I stopped commuting.
To me, it makes no sense to spend time sitting in rush hour traffic, twice, to sit in front of a computer at work all day. Obviously, this pertains to me working at a public relations firm. When I was a TV reporter, commuting was essential. That’s not a job that can be done from home. But many jobs can be done from home in front of a computer. When I didn’t spend time getting presentable for public and commuting to work, I gained an additional 2-3 hours a day. Now, that’s productive! Want even more details? Click here to read my article in Fast Company.
I have a to-do list.
And it is detailed. I am very organized, so I actually have two to-do lists – one in general with no deadlines, and one more immediate with deadlines. I make sure it’s ready to go before I start working, so when I’m ready to begin no time is wasted. (Yes, that means you have to work a little bit on Sunday night, but it’s worth it Monday morning!)
I eliminate distractions.
I used to leave all the tabs on my computer open. When I would see an email flashing in one, I would stop what I was doing, open that email, and deal with it. It may have taken two minutes of my time, 20 minutes, or even more. Then, I would go back to what I was originally doing. Not only is this inefficient, but it’s also a great way to get off track. Instead, I give myself a task to do – with those tabs closed and my phone face down. I don’t want to see it light up with a notification! Unless it’s a life saving emergency, which I’m sure it’s not, it can wait.
I work when it works.
For some reason, I’m more productive at night. Some people are great in the morning. I’m good in the morning, but great at night. Around 3pm-7pm, I’m distracted and just in need of a break, so I work when it’s best for me. But some days, I’m great at that time. It really just depends on what’s going on in my life that day personally and professionally. I am a firm believer that not everyone needs 40 hours a week to do their job and not everyone needs to do it between the hours of 9am-5pm. If that were the case, what a coincidence that would be!
I schedule everything.
Like, ev-er-y-thing. And I set reminders. This helps me plan out my day, week, and month. If you know what is happening, you will be more productive because you have a plan to follow. Use working out for example: If you say, “I’m going to the gym this week” you probably won’t go or you’ll put if off. If you say, “I’m going to the gym Tuesday morning at 9:30” you will probably go because it is a scheduled plan.
I get to the point.
I don’t want someone to take up my time by sugar coating and beating around the bush… and I’m impatient. I’d much rather prefer someone just get to the point, so that’s what I do. It’s also a great way to get rid of any confusion! When people know you are a straight shooter, they are more trust worthy and you know you won’t be playing a guessing game. In business, that is a must!
Finally, since I brought it up, my advice on getting out of a meeting: Take that list of things to do and devote the meeting time to getting it done. Tell your boss and ask someone to brief you on what was discussed. That = productivity!
Do you want to promote your brand? You can! Sign up for my online course to learn how you can promote your brand by doing PR yourself. Click here to master your PR. Want to try a bit for free? E-mail me at Christina@MediaMavenAndMore.com.
Yes, I own a public relations firm… and I hate press releases. Sounds crazy, right? Well, I spent almost a decade deleting them, so there’s that.
When I was looking to leave the TV business and start working at a public relations firm, so many wouldn’t hire me because I didn’t have any PR agency experience. I would say, “No, I don’t, but I do have experience deleting just about everything you’ve ever sent me. Would you like to know why?”
Honestly, not one of them wanted to know why… but they still continued to send me terrible press releases in an attempt to earn their clients publicity.
So, here are 6 reasons I hate press releases:
No one was putting themselves in my shoes.
I’m the reporter. I’m the one you want to cover the story, so put yourself in my shoes. Is it what I usually cover? No. Does it pertain to the area I cover? No. So you’re sending it to me why? Because it’s what you should do?
It wasn’t newsworthy.
Most press releases I received basically screamed, “Please, give my client a free commercial! There is nothing really newsworthy here, but I need to get this on TV!” Unless the news day is so, so, so very slow… local TV news doesn’t do free commercials. Instead, educate me. Entertain me. At least attempt to make it newsworthy! There’s gotta be a story in there somewhere. In addition, why should I do your story when I’m one of dozens, if not hundreds getting this exact same press release?
They are just too long.
Do you know how many press releases news outlets and journalists get in a single day?! It’s a lot. You’d be shocked! If you don’t keep it short and sweet and get to the point, all your time and energy writing that press release was wasted.
It said “Press Release” in the subject line.
That = automatic deletion. Seriously, you could have the solution to all of the worlds problems in that press release. With that subject line, no one will read it.
It said “Breaking News” in the subject line…
and was about an art show… the same day a mass shooting occurred. This not only gets you deleted, but shamed and embarrassed in the newsroom and in online industry groups. I’ve seen it. As a journalist, I laughed. As someone in the PR industry, please stop. You are embarrassing me.
It didn’t give me what I needed, when I needed it.
If I’m in TV, what would I do with high resolution pictures or quotes? Nothing. I need an interview… and not a Skype interview. An in person interview… and that person better be available from the second you send me that press release. If I ever responded to a press release, this was a follow up problem. In TV, we do things the day of. Unless it’s a special report, the story is started and finished within hours, so don’t send me something to cover, then tell me to wait because you aren’t ready. You just lost your chance.
With that said, I don’t think all press releases are pointless. I bet everyone jumps at the chance to read one from Apple. I would. They put out some pretty good stuff. I still write press releases for clients. I definitely think they have a time and a place, but I do not believe press releases should be a go-to thing each and every time you want to reach out to the media. Many PR pros do. In my opinion, #1-#6 is how not to write a press release.
For more on how I can help you grow your business, whether it be through a strategic press release or pitch, please e-mail me at Christina@MediaMavenAndMore.com… or you can check this out! Sign up for my online course to learn how you can by doing PR yourself. Click here to master your PR.
If you have a business, you need a website… and your website should have a blog!
Blogging is one of the most valuable tools businesses have to engage with customers, make their lives easier, and promote themselves as experts in their industry. If you’re not blogging, it’s time to get started or get left behind. Here are 3 reasons your business needs a blog:
Having a blog on your business website helps your search engine optimization, or SEO. If someone is searching for something related to a topic you’ve blogged about it, that person may stumble upon your website in a search. Let yourself be discovered!
It makes you credible as an expert in your industry. It shows you don’t only know your industry, but are also familiar with the ins and outs of it. So many topics can be discussed! Take my blog on this website for example. I don’t only post about public relations in general, but I go into specifics and even discuss different current events and how they relate to my business. Credibility strengthens the image of your brand.
A blog is a form of social media, and it is vital for businesses to be on social media. You don’t have to be on all forms of social media, just the ones that help your business and brand… and a blog is a must! It’s also a great way to interact with present and potential customers through likes, comments, and shares.
Is it time consuming, yes. Is it worth it, yes. When it comes to blogs for businesses, just say YES! Nothing in this world is guaranteed, so it’s hard to say whether or not you will get a ROI, but it’s something that is too useful and popular to pass up.
Do you want to promote your brand? You can! Sign up for my online course to learn how you can by doing PR yourself. Click here to master your PR. For a free, mini-version, email me at Christina@MediaMavenAndMore.com.
Besides declaring the wrong woman Miss Universe, I don’t put the blame on Steve Harvey, even though he takes it. From a professional stand point, this is why.
Live TV isn’t easy.
No matter how used to it you are, things happen. It’s why a lot of things are taped. I’ve done live TV hundreds of times. Once, I forgot my name. Another time, I forgot my sig out – the thing you say at the end of EVERY SINGLE live shot. We all have brain farts. We all make mistakes at work. For most people, they don’t happen in front of millions. For a few, they do… and then people attack. “How hard is it to read a card?” Well, sometimes it is hard. You’ve never misspoke while reading something?
It’s not a solo act.
Yes, he was the only host, but where was the Miss Universe organization? Hosting a live event with changing elements, like a beauty pageant, can’t be easy. Instead of just handing him a card, he should have been told who won. He should have been handed the card and told, this is the second runner up… this is the first runner up… this is Miss Universe. I do not think he was prepped, just handed a card… with very small font.
His social media team.
After the universal mistake, thousands (if not millions) took to Twitter. I think Steve Harvey broke Twitter that Sunday night. His first apology tweet had a couple of spelling mistakes. It was not a good time for this, considering what was misspelled. But I’m willing to bet Steve Harvey did not tweet this. Tweets were posted from his account all night. I don’t think he was hosting live and tweeting at the same time. He has a social media team… and I bet someone on that team was rushing to put something out in the Twitterverse ASAP and got lazy. I’ve said it before… this is why you cannot hire an intern to manage your social media accounts! Then, that tweet was deleted. (Note: DO NOT delete social media posts after tens of thousands of people share it.)
Remember, Steve Harvey didn’t single handedly pick the winner and change his mind. Other people voted. He was the messenger. He didn’t take the crown from Miss Colombia. Miss Philippines had it all along (and rightfully so, in my opinion.) The saying “don’t kill the messenger” rings true in this circumstance. 100%.
Bigger fish to fry.
I’m not going to say “it’s just a beauty pageant” because some women work their entire lives for this one night. But, let’s remember what some of these women talked about during their final question… gun violence, terrorism, etc. So yes, while it is an important night for many women, there are bigger fish to fry.
Miss Colombia shouldn’t be upset this happened. She should be thrilled! If Steve would’ve announced the correct winner as planned, no one would be talking about Miss Colombia today. They may have said, oh that contestant looked like Sofia Vergara… and that’s it. It’s like the girl from Miss Teen USA who thought we needed more maps in the world. She was better known than the girl who won Miss Teen USA! No one will forget the runner up this year! Plus, I bet Miss Philippines appreciates her win a little more now, after being a runner up first.
Do I think this is publicity stunt? No way! Whenever something big or unexpected happens, people who don’t know any better scream publicity stunt. I don’t think Steve Harvey wants this kind of publicity. In addition, I don’t think he needs it with a radio show, daytime TV show, Family Feud, best selling books, etc. If you want to see him explain what happened himself, click here. How can you not love a man like that?!
Thinking of hiring a public relations agency like Media Maven or a publicist like myself? Any business or brand wants exposure. If people aren’t aware of you, how are they going to find you and become a client or customer?! They won’t, but still, there is one big thing that holds people back from hiring a publicist: Knowledge of the business.
Many people don’t understand how the business works and once you hire a firm or publicist, it can be a learning experience. Before you shell out any money, please keep these things in mind before hiring a publicist:
1. Find out how they work.
When I say “they” I mean the person working on your account. The actual person. At many PR firms, the person selling you on hiring their firm, isn’t the person who will be working on your account. Make sure you know who you will be working with and what their experience and connections are. Don’t fall for the person making the sale. I once worked for a man who would over promise on the deliverables, then hand over the account to a new employee and say, “It’s my job to get them, now it’s your job to keep them.” You don’t want that.
2. Know your goals.
As a media specialist, that is what I base my work on – what the clients goals are. Why do you want publicity and where do you want it? The more specific you are, the better. Chances are, you want to be where your audience is. That’s a great starting point when deciding what your goals are. Also, have realistic expectations. That leads me to a red flag…
3. Have realistic expectations.
If it was easy to get you on Good Morning America or in Entrepreneur Magazine, then every PR firm would have bragging rights until the cows come home. You’re not going to get national media coverage every week. That’s just not the way it works. We wish it did just as much as you do. So listen, when someone at a PR firm starts talking like, “I can get you covered in this magazine or an appearance on that show,” make them put it in writing because chances are they are just selling you with great hopes and dreams.
In the world of PR, we cannot control writers, producers, bookers, etc. We cannot guarantee coverage in anything just like a doctor can’t guarantee to cure your sickness, but like a doctor, we will use our time, experience, and expertise. If any PR firm starts making promises like this, either get it in writing… or run.
Like any business, you want to vet who you hire. Hopefully these three things will help you when you’re shopping around the very saturated world of PR. There’s a lot of firms and there’s a lot of soloPReneurs. You have a lot to choose from… and now, you have homework before you make your decision.